Role Overview
The eCommerce & Customer Marketing Senior Analyst is a key member of the eCommerce and customer marketing team, responsible for analyzing business performance, identifying the drivers of results, and translating data into clear, actionable recommendations that support growth across retailers and internal partners.
What You Will Do
Lead analysis of eCommerce business performance, shopper marketing campaigns, customer marketing initiatives, and investment effectiveness to identify the drivers and drags of performance and recommend actions to improve results. Synthesize customer, consumer, retailer, and internal data into clear business stories with strong “so what” and “now what” recommendations for internal and external stakeholders.
Why It Might Be a Fit
The ideal candidate is a self-starter who can work through ambiguity, build clear stories from complex data, and independently own recurring performance tracking and business routines. Comfortable learning new systems, datasets, retailers, and business processes quickly and applying that learning effectively.
Requirements
- Strong analytical foundation with experience using Excel/Sheets and other reporting or dashboard tools to analyze performance and turn data into clear business insights and recommendations
- Demonstrated ability to independently analyze sales, eCommerce, campaign, or customer performance data and identify root causes, opportunities, and actions
- Proven ability to own recurring reporting, performance tracking, or campaign analysis with a high level of independence, accuracy, and follow-through
- Ability to work autonomously, manage multiple priorities, and deliver high-quality work across internal and external stakeholders
- Strong communication and storytelling skills, with the ability to simplify complex data into a clear and actionable narrative
- Comfortable learning new systems, datasets, retailers, and business processes quickly and applying that learning effectively
- High ownership mindset with strong attention to detail, organization, and proactive problem-solving
Benefits
- Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future
- Paid Time Off
- Company Holidays
- Leave of Absence
- Flexible Work Arrangements
- Recognition
- Training
- Employee Assistance Program
- Wellbeing Programs
- Family Support Programs
- 401k
- Life
- Accidental Death & Dismemberment
- Disability
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