Who we are
We are a retention-first marketing agency supporting fast-growing e-commerce brands. We pride ourselves on tight operations, fast turnaround times, and clear communication. Our team operates with structure and discipline, while staying flexible and collaborative. Campaign Coordinators play a central role in making the whole system move.
This role blends coordination, communication, and hands-on execution across modern lifecycle platforms.
About the Role
We’re hiring a full-time Campaign Coordinator who can manage campaign timelines, communicate clearly with strategists and project managers, and also build and QA email/SMS campaigns directly. You’ll keep projects moving, ensure all deliverables stay on track, and handle the end-to-end setup of assets inside modern email and SMS programs.
If you’re organized, proactive, detail-focused, and able to move fast without sacrificing accuracy, this role is built for you.
You must be available during US hours, specifically 9am–5pm in CST, MST, or PST. A skills test will be required.
Core Tasks
- Manage campaign timelines and ensure deliverables move smoothly from creative to implementation
- Strong Shopify & Klaviyo (overall Direct-to-Consumer) experience.
- Update Asana tasks throughout the build process
- Communicate proactively with strategists, PMs, and creatives
- Ensure all assets, briefs, and calendars stay organized and up to date Join client calls to provide status updates or take notes
- Flag roadblocks early and surface issues before they become delays
- Build email and SMS campaigns inside modern lifecycle platforms
- Set up segmentation, tagging, UTMs, and filtering logic
- Schedule campaigns and flows according to the marketing calendar
- Troubleshoot basic to intermediate technical issues (events, profile inconsistencies, dynamic content)
- Conduct full QA across emails and SMS (links, rendering, device checks, dynamic content, formatting, scheduling)
- Follow structured SOPs with precision and consistency
Must- Haves
- 1 to 3 years of experience coordinating digital marketing campaigns or working inside modern email/SMS platforms
- Strong English communication skills (spoken and written)
- Extremely organized, dependable, and proactive in communication
- Fast-moving executor who maintains accuracy under speed
- Comfortable with process-heavy, detail-driven work
- Confident in managing timelines and juggling multiple campaigns at once
- Able to handle basic-to-intermediate troubleshooting
- Comfortable using Asana and Slack in a structured operational environment
- Eager to grow in both coordination and lifecycle execution
Why Join
- Fully remote
- Be part of one of the most organized retention teams in the industry
- Clear operational structure that helps you thrive and move quickly
- Exposure to advanced lifecycle strategy and cutting-edge retention workflows
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