Introduction to American Express
American Express is a global services company that empowers customers to achieve their goals through innovative financial solutions, world-class customer experiences, and a commitment to backing our customers, communities, and each other. With a rich history spanning over 170 years, we have established ourselves as a leader in the financial industry, known for our strong brand, customer-centric approach, and dedication to excellence. Our company values of integrity, trust, and respect for all individuals are at the core of everything we do, and we strive to create an inclusive and diverse work environment where everyone feels valued and supported.
About the Role
We are seeking an experienced and highly skilled Executive Assistant to join our Chairman's Office team. As an integral part of our dynamic and fast-paced environment, you will provide administrative support to the Chairman & CEO and work closely with the Senior Executive Assistant and other team members. This is an exciting opportunity to work with a talented team of professionals who are passionate about delivering exceptional results and making a meaningful impact. If you are a motivated and proactive individual with a strong sense of integrity, excellent communication skills, and the ability to work well under pressure, we encourage you to apply for this rewarding role.
Key Responsibilities
- Assist the Senior Executive Assistant with day-to-day activities supporting the Chairman & CEO, ensuring seamless execution of tasks and projects
- Provide backup calendar and travel management for the Chairman & CEO, as well as primary calendar and travel management for the Vice President Assistant (VPA), demonstrating attention to detail and organizational skills
- Ensure timely preparation and processing of expense reports and invoices, reviewing expenses submitted to the Chairman's Office for approval and highlighting any out-of-policy spend, maintaining high levels of accuracy and integrity
- Manage conference room reservations, distribution lists, and assist with timekeeping/payroll, processing invoices, ordering supplies, and other administrative tasks, utilizing strong problem-solving skills and proficiency in Microsoft Office
- Assist with special events, projects, and initiatives, demonstrating flexibility and adaptability in a fast-paced environment
Essential Qualifications
To be successful in this role, you should have:
- At least 3+ years of previous experience as an Executive Assistant to a senior leader, demonstrating a strong understanding of administrative procedures and protocols
- Proven ability to work within deadlines in a fast-paced, dynamic environment, executing multiple initiatives and tasks with ease and poise
- A strong sense of integrity, using discretion and maintaining confidentiality with sensitive information, upholding the highest standards of professionalism and ethics
- Motivated, proactive, and team-oriented, with the ability to interact with colleagues at all levels of a diverse, global organization, fostering a culture of collaboration and respect
- Excellent verbal and written communication skills, with the ability to articulate complex ideas and concepts in a clear and concise manner
- Strong attention to detail, with an emphasis on accuracy, quality, timeliness, follow-through, and a sense of urgency in executing tasks and projects
- High proficiency in Microsoft PowerPoint, Excel, Word, and Outlook, with a willingness to learn new technology and adapt to changing systems and processes
Preferred Qualifications
While not essential, the following qualifications are desirable:
- Experience working in a similar industry or environment, with a strong understanding of the financial services sector and its regulatory requirements
- Knowledge of administrative software and systems, such as calendar management tools and expense reporting platforms
- Certification as an Executive Assistant or a related professional designation, demonstrating a commitment to ongoing learning and professional development
Skills and Competencies
To excel in this role, you should possess the following skills and competencies:
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, stakeholders, and external partners
- High levels of discretion, integrity, and confidentiality, with the ability to handle sensitive information and maintain confidentiality
- Strong problem-solving skills, with the ability to analyze complex problems and develop creative solutions
- Proficiency in Microsoft Office, with the ability to learn new software and systems quickly
Career Growth Opportunities and Learning Benefits
At American Express, we are committed to the growth and development of our colleagues. As an Executive Assistant, you will have access to a range of training and development opportunities, including:
- On-the-job training and mentorship, with the opportunity to learn from experienced professionals and develop new skills
- Formal training programs, such as our Executive Assistant development program, designed to enhance your administrative skills and knowledge
- Opportunities for career advancement, with the potential to move into more senior roles or explore different areas of the business
- Access to a range of online learning resources, including courses, webinars, and workshops, to support your ongoing learning and development
Work Environment and Company Culture
At American Express, we pride ourselves on our inclusive and diverse work environment, where everyone feels valued and supported. As an Executive Assistant, you will be part of a dynamic and fast-paced team, with the opportunity to work with colleagues from diverse backgrounds and perspectives. Our company culture is built on the values of integrity, trust, and respect, and we strive to create an environment where everyone can thrive and reach their full potential.
Compensation, Perks, and Benefits
We offer a competitive compensation package, including a salary range of $24.05 to $48.10 hourly, plus bonus and benefits. Our benefits package includes:
- Competitive base salaries, with the opportunity to earn bonuses and incentives
- Comprehensive medical, dental, vision, life insurance, and disability benefits, designed to support your physical and financial well-being
- 6% Company Match on retirement savings plan, to help you plan for your future
- Free financial coaching and financial well-being support, to help you manage your finances and achieve your goals
- Flexible working model, with hybrid, onsite, or virtual arrangements, depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location), to support your physical and mental health
- Free and confidential counseling support through our Healthy Minds program, to support your mental health and well-being
Conclusion
If you are a motivated and proactive individual with a strong sense of integrity, excellent communication skills, and the ability to work well under pressure, we encourage you to apply for this exciting opportunity. As an Executive Assistant to the Chairman's Office, you will be part of a dynamic and fast-paced team, with the opportunity to work with talented professionals and make a meaningful impact. Don't miss out on this chance to join our team and take your career to the next level. Apply now and start your journey with American Express!
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