Join the Monrovia Team: Where Passion for Plants Meets Exceptional Customer Service
At Monrovia, we're dedicated to creating a more beautiful world by selecting and growing plants of superior quality. With a focus on nurturing plants for all types of landscapes, we're passionate about helping consumers achieve exceptional beauty and share in the joy of creating healthy living spaces. We're now seeking an experienced Account Manager to join our team and drive success in our Lowe's partnership.
About the Role: Lowe's Account Manager
We're looking for a skilled and motivated Account Manager to oversee our Lowe's account, developing and maintaining business relationships with Lowe's Merchandising Managers and Store Associates to achieve profitable sales goals and excellent customer service. As a remote sales professional, you'll have the opportunity to work from anywhere within the contiguous 48 states, with accessibility to a major airport.
Key Responsibilities:
- Build and maintain strong relationships with Lowe's Merchandising Managers, providing support, information, and guidance to drive sales growth and customer satisfaction.
- Collect and analyze data to forecast store orders, trends, and opportunities, and manage stores' inventory to optimize sales and minimize waste.
- Enter orders in Oracle Cloud Sales, ensuring accurate and timely processing.
- Conduct annual reviews of SKU and store performance with merchants, identifying areas for improvement and opportunities for growth.
- Communicate effectively with internal teams and Lowe's stakeholders, resolving any issues that may arise and ensuring seamless collaboration.
- Collaborate with the Lowe's Senior Account Manager to prepare biennial offerings and quotes, aligning with business objectives and customer needs.
- Travel to Lowe's store events and market visits, as well as to other Monrovia nurseries, as required to build relationships and drive sales growth.
Requirements and Qualifications:
To succeed in this role, you'll need:
- Sales experience in the horticultural marketplace and/or sales management experience in the garden center industry.
- Plant knowledge or the ability to learn the horticultural industry sufficiently to communicate and negotiate with external stakeholders.
- Proficiency in Microsoft 365 Suite (Word, PowerPoint, Excel, Outlook, Teams, BI) and Oracle Cloud Sales.
- Excellent verbal, written, and interpersonal communication skills, with the ability to build strong relationships and communicate effectively with diverse stakeholders.
- The ability to audit your own work, prioritize and complete multiple tasks with good follow-up, and work in a fast-paced environment.
- A high tolerance for ambiguity, uncertainty, and diversity in the workplace.
- Occasional travel to stores for plant stocking and creation of merchandise displays, with exposure to weather conditions.
Preferred Qualifications:
While not required, the following qualifications are preferred:
- Experience working with large retailers, such as Lowe's.
- Knowledge of sales and marketing principles, with a focus on customer relationship management.
- Experience with data analysis and forecasting, with the ability to drive business decisions.
What We Offer:
At Monrovia, we're committed to growing careers, not just plants. As an Account Manager, you'll enjoy:
- A competitive base salary between $80,000 and $90,000, based on experience.
- Bonus potential, with opportunities to earn additional income.
- A 401(k) plan with a company match of up to 4%.
- Medical, dental, vision, and life insurance.
- Paid vacation, sick time, and company-paid long-term disability insurance.
Our Culture and Values:
At Monrovia, we're dedicated to creating a workplace that's free from harassment and discrimination. We're committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
Our culture is built on a passion for plants, a commitment to customer service, and a focus on teamwork and collaboration. We're a dynamic and growing company, and we're looking for talented professionals who share our values and are excited about the opportunity to join our team.
Career Growth Opportunities and Learning Benefits:
At Monrovia, we're committed to helping our employees grow and develop their skills. As an Account Manager, you'll have opportunities to:
- Develop your sales and business development skills, with a focus on customer relationship management.
- Learn about the horticultural industry, including plant knowledge and trends.
- Collaborate with cross-functional teams, including sales, marketing, and operations.
- Participate in training and development programs, including workshops and conferences.
Work Environment and Company Culture Highlights:
At Monrovia, we're proud of our company culture and work environment. Here are a few highlights:
- Remote work opportunities, with flexibility to work from anywhere within the contiguous 48 states.
- Collaborative and dynamic work environment, with a focus on teamwork and communication.
- Opportunities for professional growth and development, with a focus on training and mentorship.
- Recognition and rewards for outstanding performance, with a focus on employee recognition and appreciation.
Why Join Monrovia?
If you're passionate about plants, customer service, and sales, we want to hear from you. At Monrovia, we're committed to creating a more beautiful world, and we're looking for talented professionals who share our vision. As an Account Manager, you'll have the opportunity to:
- Drive sales growth and customer satisfaction in the Lowe's account.
- Develop and maintain strong relationships with Lowe's Merchandising Managers and Store Associates.
- Collaborate with cross-functional teams to achieve business objectives.
- Grow your skills and career, with opportunities for professional development and advancement.
How to Apply:
If you're excited about the opportunity to join our team, please submit your application without delay. We're keen to hear from talented candidates like you.
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