Introduction to blithequark
At blithequark, we are driven by a profound mission to address the growing issue of preventable blindness caused by chronic eye diseases such as glaucoma, diabetic retinopathy, and age-related macular degeneration. With the number of cases expected to double by 2050, our organization is at the forefront of leveraging data-driven virtual care management to provide tailored, timely, and intelligent engagement throughout the patient's lifelong care journey. Built on a foundation of $2M in funding support from the National Eye Institute, our Intelligent Engagement Platform is designed to maximize the impact of multichannel, personalized engagement by our team of certified ophthalmic care coaches.
About the Role
We are seeking a dedicated and detail-oriented Billing Data Entry Specialist to join our team. As a crucial member of our support services, you will play a vital role in ensuring the timely resolution of benefits questions, maintaining accurate data entry, and providing essential reporting to help achieve our revenue goals. This is a full-time, remote position that offers a unique opportunity to work with a forward-thinking organization that prioritizes trust, collaboration, and continuous learning.
Key Responsibilities
- Encounter Management: Complete all necessary encounters for various practices, ensuring accurate data entry in the appropriate Electronic Health Record (EHR) systems.
- Optometrist Referral Processing: Manage the referral process for optometrists by entering referrals from the EHR into Salesforce and performing benefits verification prior to sending information to the Enrollment Manager.
- Out-of-Pocket (OOP) Cost Ticket Requests: Address tickets related to OOP costs as generated by the Customer Care (CC) team.
- Eligibility Queries: Respond to eligibility-related questions from the Enrollment Team as needed, utilizing EHR data.
Essential Qualifications
To be successful in this role, you will need to possess the following essential qualifications:
- High School Diploma or GED.
- Minimum of 1 year of administrative, data entry, or equivalent experience.
- Proficient in Microsoft Office or Google Suite, with experience in Excel or Google Sheets.
- Typing speed of 30-40 words per minute.
- Familiarity with Electronic Health Records (EHR), preferably NexTech or Athena.
- Strong attention to detail to ensure accuracy in data entry.
- Capacity to handle sensitive data with confidentiality.
- Effective time management skills while working remotely.
- Self-starter with the ability to work independently with minimal supervision.
Preferred Qualifications
While not required, the following qualifications are preferred:
- Experience with clinical data entry.
- Familiarity with Salesforce.
- Knowledge of full cycle billing or coding processes.
Skills and Competencies
To excel in this role, you will need to demonstrate the following skills and competencies:
- Resourcefulness: Ability to find solutions to problems independently.
- Detail-Oriented: Strong focus on accuracy and completeness of work.
- Time Management: Effectively prioritize tasks to meet deadlines.
- Team Player: Collaborate with team members to achieve shared goals.
- Ability to maintain focus in a repetitive work environment.
Career Growth Opportunities and Learning Benefits
At blithequark, we are committed to providing our employees with opportunities for growth and development. As a Billing Data Entry Specialist, you will have access to training and resources to help you advance in your career. Our organization is dedicated to continuous learning, and we encourage our employees to pursue professional development opportunities that align with their interests and career goals.
Work Environment and Company Culture
blithequark is a remote-first organization that prioritizes trust, collaboration, and continuous learning. We foster a dynamic, inclusive, and supportive work environment that values diversity and promotes a healthy work-life balance. Our team is passionate about delivering exceptional patient care, and we are committed to making a positive impact in the lives of our patients.
Compensation, Perks, and Benefits
We offer a competitive compensation package that includes:
- $19.00 - $21.00/hr.
- Medical insurance for full-time employees.
- 8 paid holidays.
- Discretionary time off (DTO).
- 401(k).
- Dental insurance.
- Flexible schedule.
- Flexible spending account.
- Health insurance.
- Life insurance.
- Paid time off.
- Parental leave.
- Referral program.
- Vision insurance.
- Employee Wellness Program.
Conclusion
If you are a detail-oriented and organized individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity to join the blithequark team. As a Billing Data Entry Specialist, you will play a critical role in supporting our mission to address the growing issue of preventable blindness. Don't miss this chance to be part of a forward-thinking organization that prioritizes trust, collaboration, and continuous learning. Apply now to take the first step in your journey with blithequark!
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