Introduction to blithequark
At blithequark, we are dedicated to making a significant impact in the lives of individuals affected by chronic eye diseases. As a leader in data-driven virtual care management, we strive to address the growing problem of preventable blindness. With a strong foundation built on $2M in funding support from the National Eye Institute, our Intelligent Engagement Platform is designed to maximize the impact of multichannel, personalized engagement. By combining behavioral and psychosocial information with clinical data, we create tailored, high-impact patient engagements that promote adherence and help patients overcome barriers to care.
About the Role
We are seeking a skilled and compassionate Billing Data Entry Specialist to join our team. As a crucial member of our support services, you will play a vital role in ensuring timely resolution of benefits questions, maintaining accurate data entry, and providing essential reporting to help achieve our revenue goals. This is a full-time, remote opportunity that offers a unique chance to work with a forward-thinking organization that prioritizes trust, collaboration, and continuous learning.
Key Responsibilities
- Encounter Management: Complete all necessary encounters for various practices, ensuring accurate data entry in the appropriate Electronic Health Record (EHR) systems.
- Optometrist Referral Processing: Manage the referral process for optometrists by entering referrals from the EHR into Salesforce and performing benefits verification prior to sending information to the Enrollment Manager.
- Out-of-Pocket (OOP) Cost Ticket Requests: Address tickets related to OOP costs as generated by the Customer Care (CC) team.
- Eligibility Queries: Respond to eligibility-related questions from the Enrollment Team as needed, utilizing EHR data.
Essential Qualifications
To be successful in this role, you will need:
- High School Diploma or GED.
- Minimum of 1 year of administrative, data entry, or equivalent experience.
- Proficient in Microsoft Office or Google Suite, with experience in Excel or Google Sheets.
- Typing speed of 30-40 words per minute.
- Familiarity with Electronic Health Records (EHR), preferably NexTech or Athena.
Preferred Qualifications
While not required, the following qualifications are preferred:
- Experience with clinical data entry.
- Familiarity with Salesforce.
- Knowledge of full cycle billing or coding processes.
Skills and Competencies
To excel in this role, you will need to possess:
- Resourcefulness: Ability to find solutions to problems independently.
- Detail-Oriented: Strong focus on accuracy and completeness of work.
- Time Management: Effectively prioritize tasks to meet deadlines.
- Team Player: Collaborate with team members to achieve shared goals.
- Ability to maintain focus in a repetitive work environment.
- Strong attention to detail to ensure accuracy in data entry.
- Capacity to handle sensitive data with confidentiality.
- Effective time management skills while working remotely.
- Self-starter with the ability to work independently with minimal supervision.
Career Growth and Learning Benefits
At blithequark, we are committed to the growth and development of our team members. As a Billing Data Entry Specialist, you will have access to:
- Ongoing training and support to enhance your skills and knowledge.
- Opportunities for career advancement and professional growth.
- A dynamic and inclusive remote work environment that fosters collaboration and continuous learning.
Work Environment and Company Culture
Our remote work environment is designed to promote trust, collaboration, and continuous learning. We prioritize:
- Collaboration: Stay connected through regular team meetings and open communication.
- Inclusivity: A diverse team where everyone feels welcome and valued.
- Fun Culture: Engage in chats centered around health, wellness, celebrations, and more.
- Recognition: Regular feedback, performance incentives, and growth opportunities.
Compensation, Perks, and Benefits
We offer a competitive compensation package that includes:
- $19.00 - $21.00/hr.
- Medical insurance for full-time employees.
- 8 paid holidays.
- Discretionary time off (DTO).
- 401(k).
- Dental insurance.
- Flexible schedule.
- Flexible spending account.
- Health insurance.
- Life insurance.
- Paid time off.
- Parental leave.
- Referral program.
- Vision insurance.
- Employee Wellness Program.
Conclusion
If you are a detail-oriented and compassionate professional looking for a challenging and rewarding role, we encourage you to apply for the Billing Data Entry Specialist position at blithequark. As a member of our team, you will have the opportunity to make a meaningful impact in the lives of individuals affected by chronic eye diseases. Don't miss this chance to join a forward-thinking organization that prioritizes trust, collaboration, and continuous learning. Apply now and take the first step towards a fulfilling and successful career with blithequark.
Apply Now