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Posted Sep 22, 2025

Experienced Customer Service Representative – Remote Healthcare Support Specialist

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Welcome to Firstsource Healthcare

We are a leading provider of healthcare solutions, dedicated to delivering exceptional customer experiences. Our team is passionate about making a positive impact on people's lives, and we are now seeking a talented and compassionate Customer Service Representative to join our remote team. As a Customer Service Representative, you will play a vital role in providing top-notch support to our healthcare members and providers, ensuring their inquiries are addressed promptly and efficiently.

Job Overview

In this exciting role, you will be responsible for handling a high volume of inbound calls, responding to healthcare member and provider inquiries, and typing information into our computer system simultaneously. You will be the face of our company, providing exceptional customer service and ensuring that our customers receive the best possible experience. If you are a motivated and customer-focused individual with a passion for healthcare, we encourage you to apply for this fantastic opportunity.

Key Responsibilities:

Requirements and Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

Preferred Qualifications:

What We Offer

In return for your hard work and dedication, we offer a competitive compensation package, including:

Technical Requirements:

To perform this role, you will need to have the following technical requirements:

Career Growth and Development

Company Culture

We are an Equal Opportunity Employer, dedicated to creating a diverse and inclusive work environment. We believe that our employees are our greatest asset, and we are committed to providing a workplace that is free from discrimination and harassment. Our company culture is built on the values of respect, empathy, and professionalism, and we strive to create a positive and supportive work environment for all employees.

How to Apply

If you are a motivated and customer-focused individual, with a passion for healthcare and a desire to make a positive impact, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, outlining your experience and qualifications for the role. We look forward to hearing from you and exploring how you can contribute to our team.

Conclusion

Join our team of dedicated and compassionate customer service professionals, and play a vital role in delivering exceptional healthcare support to our members and providers. With a competitive compensation package, comprehensive training program, and opportunities for career growth and development, this is an exciting opportunity to take your career to the next level. Apply now, and become a part of our dynamic and supportive team!

Apply Now