At arenaflex, we're dedicated to delivering exceptional customer service solutions that exceed our clients' expectations. As a key member of our team, you'll have the opportunity to grow and develop your skills in a collaborative and dynamic environment. If you're passionate about building strong relationships with clients and are eager to take on new challenges, we invite you to join our team as a Customer Service Representative.
**Why arenaflex?**
At arenaflex, we're committed to creating a work environment that supports the growth and well-being of our employees. Here are just a few reasons why you'll love working with us:
* **Opportunities for career advancement and growth**: We believe in investing in our employees and providing opportunities for professional growth and development.
* **Collaborative team environment**: Our team is dedicated to working together to achieve our goals and support each other in our roles.
* **Engaging work that supports relationship-building with clients**: As a Customer Service Representative, you'll have the opportunity to build strong relationships with our clients and provide exceptional service that exceeds their expectations.
* **Commitment to safety and adherence to OSHA guidelines**: We prioritize the safety and well-being of our employees and adhere to strict safety guidelines to ensure a safe working environment.
* **Chance to develop skills in exception processing and freight claims**: As a Customer Service Representative, you'll have the opportunity to develop your skills in exception processing and freight claims, which will help you grow in your role and take on new challenges.
**What to Expect (Job Responsibilities)**
As a Customer Service Representative at arenaflex, you'll be responsible for:
* **Inputting sales orders daily with a focus on accuracy**: You'll be responsible for accurately inputting sales orders on a daily basis, ensuring that there are no more than 2 errors per month.
* **Setting up and maintaining standing orders for customers**: You'll work with customers to set up and maintain standing orders, including holds, releases, and additions.
* **Processing exceptions and handling related tasks**: You'll be responsible for processing exceptions and handling related tasks, such as creating credit memos and filing freight claims.
* **Attending scheduled meetings and maintaining a strong presence in the workplace**: You'll be expected to attend scheduled meetings and maintain a strong presence in the workplace, demonstrating your commitment to your role and the team.
* **Providing excellent customer service while adhering to company policies and safety standards**: You'll be responsible for providing exceptional customer service while adhering to company policies and safety standards.
**What is Required (Qualifications)**
To be successful in this role, you'll need:
* **Minimum of 2 years of experience in a relationship-building customer service environment**: You'll need to have a proven track record of success in a customer service environment, with a focus on building strong relationships with clients.
* **High School diploma preferred**: While a high school diploma is preferred, we're open to considering candidates with equivalent experience or education.
* **Ability to follow safety guidelines and maintain a record free of serious injuries**: You'll need to be able to follow safety guidelines and maintain a record free of serious injuries.
* **Strong attention to detail and ability to manage stress while meeting deadlines**: You'll need to be able to manage stress while meeting deadlines and have a strong attention to detail.
* **Punctuality in clocking in and out for work and lunch, with minimal errors**: You'll need to be punctual and accurate when clocking in and out for work and lunch.
**How to Stand Out (Preferred Qualifications)**
If you have the following qualifications, you'll be even more competitive for this role:
* **Experience with ERP systems such as Epicor**: You'll have experience working with ERP systems, such as Epicor.
* **Demonstrated dedication to tasks and teamwork**: You'll have demonstrated a commitment to tasks and teamwork, with a focus on supporting your colleagues and achieving team goals.
* **Motivation to seek growth opportunities and take on more responsibilities**: You'll be motivated to seek growth opportunities and take on more responsibilities, with a focus on developing your skills and advancing in your career.
* **Self-starter attitude with the ability to perform without outside help**: You'll have a self-starter attitude and be able to perform tasks independently, without needing outside help.
**What We Offer**
As a Customer Service Representative at arenaflex, you'll have access to a range of benefits and perks, including:
* **Competitive salary and benefits package**: You'll receive a competitive salary and benefits package, including health insurance, retirement savings, and paid time off.
* **Opportunities for career advancement and growth**: We're committed to investing in our employees and providing opportunities for professional growth and development.
* **Collaborative team environment**: Our team is dedicated to working together to achieve our goals and support each other in our roles.
* **Flexible work arrangements**: We offer flexible work arrangements, including remote work options, to support your work-life balance.
* **Professional development opportunities**: We're committed to providing opportunities for professional development, including training and education programs.
**How to Apply**
If you're passionate about building strong relationships with clients and are eager to take on new challenges, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you!
[Apply Now](https://ihire.allboardsolutions.in/register-candidate/)
Apply Now