arenaflex is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. We offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Our mission is to keep communities healthy by keeping hospitals healthy, and we recognize that healthcare requires a human touch. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference.
We are seeking an experienced Customer Service Specialist to join our team in Cincinnati, OH. As a Customer Service Specialist, you will perform all customer service and collection duties that occur in Revenue Cycle with knowledge of all areas of Patient Financial Services. This is a remote opportunity, allowing you to work from the comfort of your own home while still being part of a dynamic and innovative team.
The Customer Service Specialist performs all customer service and collection activities across the Revenue Cycle. Job duties include, but are not limited to:
You will also communicate and partner with other areas of arenaflex and Revenue Cycle to resolve customer service issues and perform other duties as assigned.
To be successful in this role, you will need:
arenaflex offers a comprehensive benefits package, including healthcare, time off, retirement, and well-being programs. We also invest in your professional development, providing opportunities for growth and innovation.
As a Customer Service Specialist at arenaflex, you will have the opportunity to obtain a professional certification relevant to your field, such as the CRCR certification, which is employer-funded. We also offer tuition reimbursement and quarterly and annual incentive programs for employees who go above and beyond.
arenaflex is a place where associates can do their best work and be their best selves. We put people first, last, and always. Our culture is rooted in collaboration, growth, and innovation. We believe in empowering people and giving them the tools and resources needed to thrive. Some of the benefits of working at arenaflex include:
arenaflex is an equal employment opportunity employer. We are committed to diversity, equity, and inclusion, and we prohibit discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information, or any other basis protected by applicable federal, state, or local laws. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
As a Customer Service Specialist at arenaflex, you can expect:
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this role. Please submit your application, including your resume and a cover letter, to be considered for this position.
arenaflex is a leading provider of technology-enabled revenue cycle management solutions, and we are committed to keeping communities healthy by keeping hospitals healthy. We believe that our people are the most important part of who we are, and we are looking for talented and motivated individuals to join our team. If you are looking for a challenging and rewarding career opportunity, we encourage you to apply for this role. Thank you for considering a career at arenaflex!
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