At blithequark, we believe that the best companies grow through learning. That’s why hundreds of market leaders choose the Learning Cloud to power employee and customer learning. Boost employee performance, grow revenue, and scale customer success with blithequark. As a leader in the industry, we have recently raised a $40M Series C led by Salesforce Ventures, Slack Fund, and Susa Ventures, and have been ranked #1 on the 2023 Fortune Best Workplaces in Bay Area List, #5 on the 2023 Fortune Best Workplaces for Millennials List, and named Among Best Workplaces in Software by Inc. Magazine for 2024.
blithequark has received numerous awards and recognitions, including G2’s 2023 Best Software Awards: Top 50 Best Products for Mid-Market, G2’s 2023 Best Software Awards: Top 100 Highest Satisfaction Products, and ranked #873 on this year’s Inc. Magazine 5000 list of the fastest-growing private companies in America. We have also been made #9 on Fortune’s Best Workplaces for Women list 2022, Mogul’s Top 100 Companies with Inclusive Benefits in 2022, and Great Place to Work Certified August 2022-August 2023. Additionally, we have been named a 2022 & 2023 Y Combinator Top Company, #1 Top-Rated LMS by The Motley Fool, and JMP Securities Hot 100 Startups: The best privately held software companies 2022.
We are looking for a product support specialist to provide an amazing support experience for our customers. This role will be on the front lines with our customers: listening to pain points, troubleshooting issues, and helping resolve any problems that may spring up. As a support representative, you will also have the chance to interface closely with our product and engineering teams to help guide the roadmap based on the trends you are seeing.
To be successful in this role, you will need:
To excel in this role, you will need to possess:
At blithequark, we are committed to creating the most talented, diverse workforce, supporting a growth mindset for our team members through all stages of their careers. We offer opportunities for professional development, training, and education to help you grow and succeed in your role.
blithequark is a dynamic and innovative company that values diversity, equity, and inclusion. We are committed to building a workplace culture that is collaborative, supportive, and inclusive. Our team members are passionate about what they do, and we are looking for like-minded individuals to join our team.
We offer a competitive salary range of $60,000 - $85,000 per year, depending on experience. Additionally, we provide a range of benefits, including:
If you are a motivated and customer-focused individual who is passionate about providing exceptional support experiences, we encourage you to apply for this exciting opportunity. At blithequark, we are committed to creating a diverse, equitable, and inclusive workplace, and we welcome applications from candidates who share our values. Don’t hesitate to apply – we can’t wait to hear from you!
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