Introduction to blithequark
blithequark is a pioneering technology company that has been at the forefront of innovation, focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. As a leader in the industry, blithequark is committed to providing exceptional services and products that exceed customer expectations. With a strong presence in the USA, blithequark is now seeking an experienced Data Center Engineering and Operations Leader to join its team in a remote work capacity.
Job Overview
In this critical role, you will be responsible for overseeing the operations of multiple data centers, ensuring the highest levels of safety, security, and efficiency. As a seasoned professional, you will lead a team of engineers and technicians, providing guidance and expertise to drive success. Your expertise in data center design, operations, and management will be essential in maintaining the integrity of our infrastructure and delivering exceptional services to our customers.
Key Responsibilities
- Act as an ambassador for safety within the team and promote safe work practices across the region
- Manage a team of Data Center Engineering Activity designs, including all aspects of people/performance/pivot/technical leadership
- Ensure effective and efficient management of daily Data Center Engineering Activities
- Develop and work on operational workflows and risks
- Act as a subject matter expert in the data centers' mechanical, electrical, and control systems
- Ensure all operational KPIs and metrics are being measured and met
- Have a significant impact on the development and driving of automation
- Be passionate about the quality and quantity of services and continually strive to improve customer experience
- Manage Large Scale Events or outages, and manage on-call rotations and escalations
- Perform vendor management for colocation facilities
- Ensure the data center is compliant with all relevant security and safety policies and procedures
- Manage all aspects of the data center's critical physical infrastructure
- Participate in-progress projects, often requiring engagement with a variety of support teams, and drive them from conception to completion
- Coordinate daily with numerous third-party vendors ensuring adherence to contracted SLAs
- Effectively and efficiently manage the operations budget and expenditures
- Regularly work as the night-time on-call Data Center Manager for the data centers in the region
- Offer support for weather events, planned outages, and unplanned outages
- Research and write technical documents to drive change and document lessons learned within the business
Essential Qualifications
- Bachelor's degree in a relevant engineering discipline or equivalent work experience in the Mechanical/Electrical Field
- 6 years of experience in a management position with 5 or more direct reports
- 2 years of experience managing managers
- 10 years of experience working in critical infrastructure operations
Preferred Qualifications
- A superb understanding of the electrical and mechanical systems involved in critical data center operations, including systems like feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air-handling units, CRAC units
- Proven track record of people management and team development
- Ability to solve problems at their root, stepping back to grasp the broader context
- Experiences strong troubleshooting and problem-solving skills
- Ability to maintain SLAs through the implementation of proactive issue detection and reporting
- Ability to follow precise and complete maintenance procedures, system documentation, and issue tracking entries
- Demonstrates good judgment and instincts in decision-making
- Ability to prioritize in a complex, fast-paced environment
- Proactively and continually improve your level of knowledge about blithequark's business and relevant technologies
Career Growth and Development
At blithequark, we are committed to the growth and development of our employees. As a Data Center Engineering and Operations Leader, you will have access to a range of training and development opportunities, including mentorship programs, workshops, and conferences. You will be encouraged to take ownership of your career, pursuing areas of interest and developing new skills to drive success.
Work Environment and Company Culture
blithequark is a dynamic and innovative company that values diversity, inclusion, and creativity. Our remote work environment is designed to foster collaboration, communication, and productivity, with a range of tools and resources available to support your work. As a member of our team, you will be part of a vibrant community that is passionate about delivering exceptional services and products to our customers.
Compensation and Benefits
blithequark offers a competitive salary and benefits package, including comprehensive health insurance, retirement savings plans, and paid time off. As a remote worker, you will also enjoy the flexibility and autonomy to work from anywhere, at any time, as long as you have a reliable internet connection.
Conclusion
If you are a motivated and experienced Data Center Engineering and Operations Leader looking for a new challenge, we encourage you to apply for this exciting opportunity with blithequark. With a strong track record of innovation and customer satisfaction, we are confident that you will thrive in our dynamic and supportive environment. Apply now to take the first step towards an exciting and rewarding career with blithequark!
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