Experienced Data Entry Operator – Claims Processing and Eligibility Records Management at blithequark

Introduction to blithequark

At blithequark, we are dedicated to improving the health and well-being of our communities through innovative benefit plans, advocacy, and community support. As one of the largest dental plan administrators in the country, we are part of a prestigious network that operates two of the largest dental networks in the nation. Our mission is to build healthy, smart, vibrant communities for all, and we achieve this by investing in initiatives that promote oral health, public health, education, and economic development. We celebrate our unique culture, which we call "All In" – a mindset, feeling, and attitude that we wrap around all that we do, from taking charge of our careers to helping colleagues and lending a hand in the community.

Job Summary

We are seeking an experienced Data Entry Operator to join our team at blithequark in Farmington Hills, MI. As a Data Entry Operator, you will play a critical role in processing claims and updating eligibility records, ensuring that our systems are accurate and up-to-date. You will be responsible for entering claims and eligibility records into our system, retrieving and reconciling information, and maintaining related departmental records and files. If you have a keen eye for detail, excellent communication skills, and the ability to work in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Enter claims and/or eligibility records into the system to process claims and update/correct file information through telephone and/or written contact, using proper grammar, punctuation, etiquette, etc.
• Retrieve and reconcile information in files when claims are rejected by the system
• Determine whether inaccurate data should be updated, routed, or adjudicated
• Correct and update claim information entered through the optical scanning or data entry process
• Maintain related departmental records and files
• Operate office equipment, which may include a personal computer, copier, fax machine, etc.

Essential Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• A high school diploma or equivalent
• One year of work experience in an office environment
• Ability to enter a minimum of 7,000 keystrokes per hour with 95% accuracy (6,650 correct keystrokes per hour)
• Successful completion of a data entry test sponsored by Human Resources within the past 12 months (test waived if candidate currently holds or has previously held a position which meets this requirement)

Preferred Qualifications

While not essential, the following preferred qualifications will be considered an asset:

• Previous experience in a data entry role, preferably in a healthcare or insurance environment
• Knowledge of dental terminology and claims processing procedures
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities and deadlines

Skills and Competencies

To excel in this role, you will need to possess the following skills and competencies:

• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities and deadlines
• Strong organizational and time management skills
• Ability to maintain confidentiality and handle sensitive information

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. We offer a range of training and development opportunities, including on-the-job training, workshops, and conferences. Our employees are also eligible for tuition reimbursement or educational assistance, which can help you achieve your career goals. We believe in promoting from within, and many of our employees have progressed to leadership roles within the company.

Work Environment and Company Culture

Our work environment is dynamic, supportive, and inclusive. We celebrate diverse thought, encourage innovation, and empower employees to take charge of their careers. Our "All In" culture is built on a foundation of respect, trust, and open communication, and we strive to create a workplace where everyone feels valued and supported. We also offer a range of employee benefits, including medical, dental, and vision coverage, short- and long-term disability, life insurance, 401(k) savings plans, flex spending accounts, and tuition reimbursement or educational assistance.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, which includes:

• Medical, dental, and vision coverage
• Short- and long-term disability
• Life insurance
• 401(k) savings plans
• Flex spending accounts
• Tuition reimbursement or educational assistance
• Annual incentive compensation based on annual business goals
• Eight hours of paid volunteer time each year
• Access to an on-staff health coach and personal trainer
• Virtual lunchtime workouts hosted by the trainer and/or an on-site fitness center

Conclusion

If you are a motivated and detail-oriented individual who is passionate about data entry and claims processing, we encourage you to apply for this exciting opportunity at blithequark. As a Data Entry Operator, you will play a critical role in our team and contribute to the success of our organization. We offer a dynamic and supportive work environment, competitive salary and benefits package, and opportunities for career growth and development. Don't miss out on this opportunity to join our team and take your career to the next level. Apply now to become a part of our "All In" culture and help us build healthy, smart, vibrant communities for all.

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