At careerzynith, we're revolutionizing the way people shop for their pets, and we're looking for talented individuals to join our dynamic team. As a Full-Time Data Entry Specialist, you'll play a vital role in providing exceptional customer service and support to our veterinary partners. If you're passionate about delivering outstanding results, working in a fast-paced environment, and growing with a company that values its employees, then this is the perfect opportunity for you.
**About careerzynith**
careerzynith is the fastest-growing e-commerce retailer in the pet industry, dedicated to providing a seamless shopping experience for pet parents. Our team is passionate about delivering exceptional customer service, and we're committed to creating a work environment that's supportive, inclusive, and fun. We believe in empowering our employees to grow and develop their skills, and we offer a range of benefits and perks to support their well-being.
**Why You'll Love Working at careerzynith**
At careerzynith, we prioritize our employees' health, well-being, and culture. We offer a range of benefits that demonstrate our commitment to their success, including:
* Competitive starting wages
* Opportunities for wage increases after 3 months of service
* A comfortable, climate-controlled work environment
* A 20% discount program for all employees on their pet-related purchases
* 401(k) matching with company contributions
* Regular team-building events and company-sponsored lunch meetings
* Professional development and career advancement opportunities
* Paid time off and holidays
* Access to a range of employee discounts and perks through our LifeMart program
**What You'll Do**
As a Data Entry Specialist, you'll be responsible for:
* Connecting with veterinary facilities to arrange prescription approvals, resolve client issues, and clarify order requests
* Examining and resolving issues to determine proper solutions for clients and partners, and following up on a case-by-case basis to resolve issues
* Completing data entry of prescriptions into careerzynith's healthcare software
* Maintaining a high level of quality through data entry and order handling of veterinary pharmacy orders
* Working with empathy, attention to detail, patience, compassion, and kindness to clients and partners alike
* Working with an eagerness to learn and grow, and being open to feedback and development opportunities
* Communicating with veterinary facilities via phone (and sometimes other channels) with various topics, primarily using our internal software and systems to explore solutions and record client notes
* Expecting a significant portion of the typical business day to be spent on outbound veterinary center/client phone contacts
**What You'll Need**
To succeed in this role, you'll need:
* 2 years of experience working in a client or healthcare-focused environment
* Excellent communication skills (written, verbal, and listening)
* Ability to multitask (e.g., chatting on the phone while exploring on the computer and taking notes)
* A strong sense of ownership, self-motivation, and attention to detail
* Proficiency with Microsoft Office
* High school education or equivalent
* Ability to obtain and maintain a Pharmacy Technician License from the Kentucky Board of Pharmacy
* Strong decision-making skills
* Ability to perform multiple tasks and excel in a fast-paced environment
* Flexibility to adjust to changing business needs and adapt to new situations
* Ability to maintain confidentiality and secure sensitive information
* Ability to pass a background check
**What We Offer**
As a Data Entry Specialist at careerzynith, you'll enjoy a range of benefits and perks, including:
* Competitive salary: $28/hour
* Opportunities for career growth and development
* A supportive and inclusive work environment
* Access to a range of employee discounts and perks
* Paid time off and holidays
* Professional development and career advancement opportunities
**How to Apply**
If you're passionate about delivering exceptional customer service and support, and you're looking for a dynamic and supportive work environment, then we want to hear from you! Apply now to join our team as a Data Entry Specialist and take the first step towards a rewarding and challenging career with careerzynith.
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For more job opportunities, please visit our website: careerzynith Careers
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