Experienced Disney Social Media Customer Support and Senior Software Engineer – Remote Work Opportunity with Competitive Salary and Benefits

Introduction to Disney and Our Team

At Disney, we are dedicated to creating enchanting experiences for our guests and customers. Our team, Disney Encounters, is responsible for designing and developing top-notch digital experiences for the company's leading vacation brands, including Disney's Parks and Resorts, Disney Cruise Line, Aulani, A Disney Resort and Spa, and Disney Vacation Club. We are a dynamic and innovative group, entrusted with delivering cross-platform integrated Disney experiences that will define the interactions of children and families online and influence the way our customers experience our digital and physical assets.

Job Overview

We are seeking an experienced and skilled Senior Software Engineer to join our team. As a Senior Software Engineer, you will be responsible for building exceptional products and improving the way Walt Disney Company interacts with its guests. You will be part of a fast-moving team that enjoys a high level of autonomy and exposure to all parts of Disney and all levels of the organization. Your primary focus will be on developing creative solutions to keep our sales system in harmony with various fulfillment systems, building anomaly detection within the sales system, and working with multi-functional teams to develop Travelbox interfaces for customer systems.

Key Responsibilities

• Develop creative solutions to keep our sales system in harmony with various fulfillment systems
• Build anomaly detection within the sales system
• Work with multi-functional teams to develop Travelbox interfaces for customer systems (UIs, CoreAPI, and reflection services)
• Design, evaluate, and maintain tools supporting the sales system
• Assist with improving development speed and product compliance to security standards
• Identify vulnerabilities and develop a fix to implement industry security standards
• Update/improve compromise and other batch jobs
• Develop dashboards to help measure and evaluate the incident impact/severity
• Work with other IT teams to set up monitoring and alerts
• Work with partners like Revenue Management and fulfillment teams to automate compromise
• Identify configuration gaps with native Terraform reference libraries and work with the Reference Design team for continuous improvement
• Infrastructure Provisioning: Develop reusable infrastructure code and testing frameworks
• Participate in on-call duties

Essential Qualifications and Experience

To be successful in this role, you will need to have a strong and diverse skill set in relevant areas, including:

• At least 5 years of professional experience in technology
• Experience with Java 8 or higher
• Strong understanding of Resort Sales and Fulfillment Space
• Experience in AWS technologies like ECS, EC2, S3, Lambda, RDS, Redis, CloudWatch, Kinesis, AWS Gateway, etc.
• Good understanding of CI/CD
• Good understanding of databases such as Oracle
• Experience with Spring Framework, Spring Boot, Maven, Tomcat, REST, SOAP
• Experience with Microservices, GIT, JUnit
• Familiarity with RabbitMQ
• Hands-on experience with AppDynamics and Splunk

Preferred Qualifications and Experience

In addition to the essential qualifications, we are looking for candidates with:

• Experience in performance, load, and stress testing of sales systems
• Experience with Python or other programming languages
• Experience with Linux systems
• Ability to work collaboratively in a small, functional development team as well as the larger technology organization
• Deep understanding of OTAX libraries

Education

A Bachelor's degree in Computer Science or a related field is required.

Career Growth Opportunities and Learning Benefits

At Disney, we are committed to helping our employees grow and develop in their careers. As a Senior Software Engineer, you will have access to a range of training and development opportunities, including:

• Professional development courses and workshops
• Mentorship programs
• Opportunities to work on high-impact projects
• Collaboration with experienced professionals in the field

Work Environment and Company Culture

At Disney, we pride ourselves on our dynamic and inclusive work environment. Our company culture is built on a foundation of creativity, innovation, and teamwork. As a Senior Software Engineer, you will be part of a collaborative and supportive team that values diversity and promotes a culture of excellence.

Compensation, Perks, and Benefits

We offer a competitive salary range of $70-80 per year, as well as a comprehensive benefits package that includes:

• Health and savings benefits
• Time-off programs
• Education opportunities
• Access to exclusive Disney perks and discounts

Conclusion

If you are a motivated and experienced Senior Software Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity. As a member of our team, you will have the chance to work on high-impact projects, collaborate with experienced professionals, and contribute to the magic of Disney. Don't miss out on this opportunity to join our team and start your future with Disney.

Apply now and take the first step towards an exciting and rewarding career with Disney!

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