Welcome to arenaflex
arenaflex is a non-profit human services agency dedicated to driving positive change and enhancing the lives of individuals and families. Our mission is built on fostering community growth, providing essential services, and promoting holistic well-being. As a dynamic team united by a shared passion for making a lasting impact, we are committed to creating a better future for all. With a focus on energy services, we strive to support those in need, ensuring they have access to the resources and assistance necessary to thrive.
Position Overview
As a valued member of our team, the Energy Services Data Entry Clerk will play a vital role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This is an exceptional opportunity for a detail-oriented professional to join our team and contribute to the success of our mission. As a remote worker, you will have the flexibility to work from home, attending meetings, calls, and responding to emails as needed.
Key Responsibilities
- Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
- Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
- Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
- Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
- Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
- Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
- Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
- Attend all required staff meetings, supervision, training, and contractual meetings.
- Participate in mandatory agency training and other relevant professional development activities.
- Ensure strict confidentiality is maintained in all aspects of the role.
- Perform related work as required.
Essential Qualifications and Skills
To be successful in this role, you will need:
- An Associate degree or equivalent professional experience.
- Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
- Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
- Bilingual in Spanish is preferred, but not required.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues, clients, and external partners.
- Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
- Experience with database management systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
- Ability to maintain confidentiality and handle sensitive information with discretion.
Preferred Qualifications
While not required, the following qualifications are preferred:
- Previous experience working in a non-profit or human services organization.
- Knowledge of energy services programs and policies.
- Experience with remote work and virtual communication tools.
- Certification in data entry, clerical administration, or a related field.
Career Growth Opportunities and Learning Benefits
At arenaflex, we are committed to supporting the growth and development of our employees. As a member of our team, you will have access to:
- Mandatory agency training and other relevant professional development activities.
- Opportunities for career advancement and professional growth.
- A supportive and collaborative work environment that encourages learning and development.
- Flexible work arrangements, including remote work options.
Work Environment and Company Culture
arenaflex is a dynamic and inclusive workplace that values diversity, equity, and inclusion. We are committed to creating a positive and supportive work environment that encourages collaboration, creativity, and innovation. As a member of our team, you will be part of a community that is dedicated to making a difference in the lives of others.
Compensation, Perks, and Benefits
arenaflex offers a competitive compensation package, including:
- Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.
- Paid Time Off (PTO): Generous time off to relax and recharge.
- Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
- Student Loan Forgiveness: We're here to help ease your student loan burden.
- Tuition Remission: Invest in your education with our tuition remission program.
- Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
- Pet Insurance: Ensure your furry friends receive the best care.
- Employee Discounts: Access exclusive discounts and perks.
Conclusion
If you are a detail-oriented and organized professional with a passion for human services, we encourage you to apply for this exciting opportunity. As an Energy Services Data Entry Clerk at arenaflex, you will be part of a dynamic team that is dedicated to making a lasting impact in the community. With a competitive compensation package, flexible work arrangements, and opportunities for career growth and development, this is an exceptional opportunity to join a team that values your well-being and personal growth. Apply now to be part of a team that makes a meaningful difference in the lives of others.
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