Introduction to Workwarp and the Role
At Workwarp, we are driven by a meaningful mission to deliver exceptional service and support to our clients across the country. Our team is expanding, and we are urgently seeking a highly skilled and experienced Field Services Engineer (UPS) to join our vibrant remote office. This role is an exciting opportunity for an electrical engineering professional to contribute their expertise in uninterruptible power supply systems, critical power solutions, and electrical engineering. As a Field Services Engineer (UPS), you will play a crucial role in driving success and delivering high-quality services to our clients.
About the Company and Industry
Workwarp operates in a rapidly evolving industry where innovation and expertise are essential for staying ahead of the curve. Our company is committed to providing market-leading solutions and services, and we are dedicated to looking after our staff. We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a comprehensive benefits package. As a Field Services Engineer (UPS), you will be part of a well-established company with a strong reputation for excellence and a growing presence across the country.
Key Responsibilities
As a Field Services Engineer (UPS), your primary responsibilities will include:
- Working on a wide range of multi-module data centers, carrying out installations, maintenance, and troubleshooting on various products, including uninterruptible power supply systems and critical power solutions.
- Conducting preventative maintenance and emergency repairs to ensure optimal system performance and minimize downtime.
- Collaborating with clients to understand their needs and providing expert advice on electrical engineering and critical power solutions.
- Developing and maintaining technical knowledge and skills through in-house training, external courses, and industry events.
- Traveling to high-end customer sites, primarily in New York and Connecticut, to deliver exceptional service and support.
Candidate Requirements
To be successful in this role, you should possess the following essential qualifications and skills:
- Experience as a Field Engineer, preferably with a background in electrical engineering, electronics, or a related field.
- Strong knowledge of uninterruptible power supply systems, critical power solutions, and electrical engineering principles.
- Familiarity with testing, UPS, AC, DC, battery, data center, generator, and energy systems.
- Excellent problem-solving skills, with the ability to troubleshoot complex technical issues.
- Strong communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
- A willingness to learn and develop new skills, with a commitment to ongoing professional development.
Preferred Qualifications
While not essential, the following qualifications and skills are highly desirable:
- Ex-military experience, with a background in electrical engineering or a related field.
- Specialist training or certifications in uninterruptible power supply systems, critical power solutions, or electrical engineering.
- Experience working with Vertiv or similar critical power solutions.
- A strong understanding of data center operations and critical power systems.
- Familiarity with industry-specific software and technologies.
Skills and Competencies
To excel in this role, you should possess the following skills and competencies:
- Technical expertise: A strong foundation in electrical engineering, electronics, and critical power solutions.
- Problem-solving skills: The ability to analyze complex technical issues and develop effective solutions.
- Communication skills: Excellent verbal and written communication skills, with the ability to work effectively with clients and colleagues.
- Time management skills: The ability to prioritize tasks, manage time effectively, and meet deadlines.
- Adaptability: A willingness to adapt to changing circumstances, priorities, and technologies.
Career Growth Opportunities and Learning Benefits
At Workwarp, we are committed to supporting the professional growth and development of our employees. As a Field Services Engineer (UPS), you will have access to:
- In-house training and development programs, designed to enhance your technical skills and knowledge.
- External courses and industry events, providing opportunities for networking and professional development.
- Opportunities for career progression, with potential to move into senior roles or specialize in specific areas of critical power solutions.
- A comprehensive benefits package, including a competitive salary, car allowance, fuel coverage, bonuses, and 401k.
Work Environment and Company Culture
Our remote office provides a dynamic and supportive work environment, with a strong focus on collaboration, innovation, and employee well-being. As a Field Services Engineer (UPS), you will be part of a close-knit team, working together to deliver exceptional service and support to our clients. Our company culture is built on values of excellence, integrity, and respect, and we are committed to creating a positive and inclusive work environment.
Compensation, Perks, and Benefits
We offer a competitive salary range of $80,000 - $110,000, depending on experience, plus a range of benefits, including:
- Car allowance and fuel coverage, to support your travel requirements.
- Bonuses, to recognize and reward your contributions to the company.
- 401k, to support your long-term financial planning and security.
- Full benefits package, including medical, dental, and vision coverage.
- Overtime opportunities, to provide additional earning potential.
Conclusion
If you are a motivated and experienced electrical engineering professional, looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity. As a Field Services Engineer (UPS), you will play a critical role in delivering exceptional service and support to our clients, while developing your skills and knowledge in critical power solutions. Join our dynamic team and take the first step towards a rewarding new role. Apply now and seize this opportunity to make a significant impact in the industry.
Apply Now