Experienced Fuel Center Cashier – Customer Service and Sales Professional for a Leading Retail Company

Introduction to Brookshire Grocery Company

Imagine working for a family-owned business that has been a staple in the community for decades, offering a comprehensive range of benefits and a commitment to excellence. Brookshire Grocery Company (BGC), based in Tyler, Texas, is a leading retail company that operates over 202 stores across three states, with a strong presence in Texas, Louisiana, Arkansas, and Oklahoma. With three distribution centers and a corporate office, BGC is dedicated to providing its partners with a supportive work environment, opportunities for growth, and a competitive compensation package.

Job Summary

We are seeking an experienced and customer-focused Fuel Center Cashier to join our team. As a Fuel Center Cashier, you will be responsible for maintaining the fuel center and kiosk, monitoring gas levels and deliveries, and ensuring accurate customer transactions. You will play a critical role in providing exceptional customer service, maintaining a safe and sanitary environment, and adhering to company policies and procedures. If you are a motivated and detail-oriented individual with a passion for delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Ensures correct checkout totals for customers by properly keying and scanning items, maintaining accurate money count in register at all times.
• Monitors fuel center and customer safety by reporting and taking action regarding suspicious activities, illegal devices, emergencies, fires, and fuel spills.
• Inspects fuel pumps, ensures proper seals are in place, and maintains hazard-free conditions.
• Answers telephone and transfers calls to appropriate store personnel.
• Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, AML, lottery, etc.
• Identifies need for parking lot maintenance; communicates with management any incidents, actions, or concerns occurring on store premises.
• Maintains proper inventory levels by generating end-of-shift or day reports, monitoring product levels, and restocking or informing store management of necessary reordering.
• Maintains a friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to complaints.
• Assists customers with concerns regarding gas pumps and selecting desired products.
• Maintains safe and sanitary working and shopping environment by adhering to Company safety procedures.
• Cleans around gas pumps and in/around kiosk, empties trash cans, and spot cleans spills and breakages.
• Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco and cannabis-based products.
• Takes precaution when handling objects to avoid damage to products, property, etc.

Essential Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• Minimum of 16 years of age required.
• TABC/LACT certification required where applicable.
• Fuel Operator C training required.
• Typically involves on-the-job training.
• Ability to count and calculate for the purpose of cash handling and sales transactions.
• Ability to effectively communicate (in written and verbal form) with customers and partners.
• Ability to work flexible schedules including nights, weekends, and holidays.

Preferred Qualifications

While not required, the following preferred qualifications will be considered an asset:

• Previous experience in a retail or customer service environment.
• Basic math skills and attention to detail.
• Ability to lift up to 40 pounds and stand for long periods.
• High school diploma or equivalent.

Skills and Competencies

To excel in this role, you will need to possess the following skills and competencies:

• Excellent customer service skills and ability to work with diverse customer base.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Basic math skills and attention to detail.
• Ability to maintain confidentiality and handle sensitive information.

Career Growth Opportunities and Learning Benefits

At Brookshire Grocery Company, we are committed to providing our partners with opportunities for growth and development. As a Fuel Center Cashier, you will have access to on-the-job training, as well as opportunities to advance to other roles within the company. You will also be part of a supportive team environment that encourages collaboration, innovation, and excellence.

Work Environment and Company Culture

Our company culture is built on a foundation of respect, integrity, and excellence. We pride ourselves on providing a safe, drug-free, and alcohol-free environment for our partners and guests. We are an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, or military status, and any other trait protected by law.

Compensation, Perks, and Benefits

We offer a competitive salary and a comprehensive range of benefits, including medical, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to our 205-acre outdoor recreation area.

Conclusion

If you are a motivated and customer-focused individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. As a Fuel Center Cashier with Brookshire Grocery Company, you will be part of a supportive team environment that values excellence, integrity, and respect. Apply today and take the first step towards a rewarding and challenging career with a leading retail company.

Join our team and discover a work environment that is dedicated to your growth, development, and success. We look forward to receiving your application and exploring how you can contribute to our team's success.

Apply Now