Experienced Full Remote Data Entry Assistant for Alternate Investments and Client Profile Management

Introduction to arenaflex

arenaflex is a leading financial services company that specializes in providing innovative solutions for alternate investments. As a remote data entry assistant, you will play a critical role in ensuring the accuracy and efficiency of our daily reconciliation, trade, and transfer tasks. With a strong commitment to excellence and customer satisfaction, arenaflex is seeking a highly skilled and detail-oriented professional to join our team.

Job Overview

This is a full remote job opportunity available to candidates based in the United States. As a data entry assistant, you will be responsible for performing a range of tasks, including refining trade buy and sell purchases in client profiles, recognizing and fixing breaks identified between arenaflex and fund businesses or transfer brokers, and handling business activity occasions. Your expertise will be essential in ensuring the smooth operation of our alternate investments division, and your attention to detail will directly impact the client/advisor profile.

Key Responsibilities

• Refine trade buy and sell purchases in client profiles to ensure accuracy and efficiency
• Recognize and fix breaks identified between arenaflex and fund businesses or transfer brokers to minimize errors and delays
• Handle business activity occasions, including settling and reconciling move activity, and processing and reconciling dividend activity
• Conduct investigations of complex and escalated issues, and execute testing and validation of new technology improvements and vendor changes
• Complete assignments in trading, dividends, transfers, settlement, and business actions that directly impact the client/advisor profile
• Collaborate with retail and institutional business teams via email, phone, Slack, Outlook, and Salesforce to ensure seamless communication and issue resolution
• Represent arenaflex in daily interactions with fund businesses, transmission agents, contra companies, and other external business partners

Responsibilities Analysis

In this role, you will be responsible for analyzing and resolving a range of issues, including:

• Client review of membership agreements or transmission requests
• Client/advisor amount exceptions
• Regulatory commitments, such as 2340 and 15C3-3
• Reconciliation of business, returns, and transfer breaks
• Reconciliation across BOS and fund firms
• Assessment and analysis of applicable tax code and corrections of tax coding

Problem-Solving and Issue Resolution

As a data entry assistant, you will be expected to resolve a range of issues, including:

• Internal and external body augmentations or concerns
• Source of breaks between arenaflex, the fund, and other external partners
• Providing process or technology answer alternatives to control
• Remediating transfer issues with the fund or contra company, client, or business partner
• Answering business partner questions regarding fund-specific requirements or eligibility
• Providing follow-up on alternate investment transactions to accelerate customer requests or remediate not-in-good-order concerns

Essential Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• Strong attention to detail and organizational skills
• Excellent analytical and problem-solving skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong knowledge of financial services and alternate investments

Preferred Qualifications

In addition to the essential qualifications, the following preferred qualifications will be considered an asset:

• Experience in a similar role, preferably in a financial services or alternate investments environment
• Strong knowledge of regulatory requirements, such as 2340 and 15C3-3
• Experience with technology improvements and vendor changes
• Strong analytical and problem-solving skills, with the ability to resolve complex issues

Skills and Competencies

To be successful in this role, you will need to possess the following skills and competencies:

• Strong technical skills, including proficiency in Microsoft Office and other software applications
• Excellent communication and interpersonal skills, with the ability to collaborate with internal and external stakeholders
• Strong analytical and problem-solving skills, with the ability to resolve complex issues
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong attention to detail and organizational skills

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to providing our employees with opportunities for career growth and development. As a data entry assistant, you will have the opportunity to work with a range of stakeholders, including retail and institutional business teams, and to develop your skills and knowledge in a fast-paced and dynamic environment. You will also have access to training and development programs, including workshops, webinars, and online courses, to help you build your skills and advance your career.

Work Environment and Company Culture

arenaflex is a dynamic and innovative company that values diversity, equity, and inclusion. We are committed to creating a work environment that is inclusive, respectful, and supportive of all employees, regardless of their background, culture, or identity. As a remote data entry assistant, you will be part of a virtual team that is passionate about delivering exceptional results and providing outstanding customer service.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including a salary, benefits, and perks. As a remote data entry assistant, you will have the opportunity to work from the comfort of your own home, with flexible working hours and a range of benefits, including health insurance, retirement savings, and paid time off.

Conclusion

If you are a highly skilled and detail-oriented professional looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity. As a data entry assistant at arenaflex, you will have the opportunity to work with a range of stakeholders, develop your skills and knowledge, and contribute to the success of our alternate investments division. Don't miss out on this opportunity to join a dynamic and innovative company that values diversity, equity, and inclusion. Apply today to become a part of the arenaflex team!

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