About Us
At TeamHealth, we are a leading healthcare organization that has been recognized among the "World's Most Admired Companies" by Fortune Magazine, "America's 100 Most Trustworthy Companies" by Forbes magazine, and "Great Places to Work" by Becker's Hospital Review. We are dedicated to delivering exceptional patient care and providing a supportive work environment for our team members. Our commitment to excellence has earned us a reputation as a trusted partner in the healthcare industry.
Job Summary
We are seeking an experienced Medical Billing Overprovisions Representative to join our remote team. As an Overprovisions Representative, you will play a critical role in processing credit balances, recoups, adjustments, and unidentified payments for Hospitalist and Clinic groups. If you are a detail-oriented and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
Job Description
Key Responsibilities
- Review guarantor, government payers, and commercial insurance overpayments for all groups to determine who is to be refunded.
- Create a manual task in ETM for the invoice that has the overpayment.
- Responsible to follow-up on outstanding manual tasks to resolution.
- Assembles appropriate documentation to validate refunds and forward to senior for approval.
- Handles telephone inquiries regarding overprovisions.
- Handles correspondence related to credit balances according to written procedures.
- Processes transfer of payment and cancelled check research forms.
- Contacts insurance carriers/guarantors as necessary on credit balances, offsets, and unidentified payments.
- Reports any consistent errors identified that affect accounts from being processed correctly.
- Participates in team meetings with Overprovisions Supervisor regarding ETM PIT report, weekly credit report, and the Government Overprovisions 120+ report.
- Research unidentified invoices and reports to determine the appropriate application of payments identified.
- Reports to Supervisor any questions and/or trends identified that may relate to refunds, offsets, unidentified, etc.
- Performs any and all duties as directed by Senior Representative, Supervisor, and/or Manager.
Requirements
Qualifications/Experience
* Minimum high school diploma or equivalent
* Minimum one year experience in medical billing
* Demonstrated success working in a team environment focused on meeting organization goals and objectives is necessary
* Ability to work well under pressure and be flexible in a fast-paced environment
* Excellent written and verbal communication and interpersonal skills
* Ability to multi-task, set priorities, and follow through without direct supervision
* Knowledge of Microsoft Excel, Microsoft Outlook, Microsoft Word, and Zoom
* Excellent organizational skills while maintaining accuracy and production
Working Conditions
* This job will be performed in a well-lighted and well-vented environment
* Requires constant sitting tolerance
* Involves extensive computer use
* Set in a pleasant, high-volume, fast-paced office environment
* Overtime may be required and can be mandated by Management
Why Join Our Team?
At TeamHealth, we offer a comprehensive benefits package, including:
* Competitive salary
* Benefit eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
* 401K program (Discretionary matching funds available)
* Employee Assistance Program
* Referral Program
* Dental plans & Vision plans
* GENEROUS Personal time off
* Eight Paid Holidays per year
* Quarterly incentive plans
* Business casual dress code
* Free Parking
* Free coffee daily
* Employee of the month awards with monetary gift and parking space
* Training Programs
* Fitness Center with personal trainer on site
* Awesome Facility with terrific amenities
* Wellness programs
* Flexible work schedule
Career Growth Opportunities
At TeamHealth, we are committed to helping our team members grow and develop their careers. We offer a range of training programs and opportunities for advancement, so you can continue to grow and succeed in your role.
How to Apply
If you are a motivated and detail-oriented individual with a passion for medical billing, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we will be in touch to discuss your qualifications further.
Equal Employment Opportunity
TeamHealth is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide equal opportunities for employment and advancement.
Disclaimer
The above information on this description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Contact Us
If you have any questions or would like to learn more about this opportunity, please do not hesitate to contact us. We look forward to hearing from you.
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