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Posted Sep 21, 2025

**Experienced On-Site Customer Service Representative - Building a Sustainable Future with Johnson Controls**

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Join the Johnson Controls Team and Be Part of a Global Leader in Smart, Healthy, and Sustainable Buildings

Johnson Controls is a renowned global leader in creating smart, healthy, and sustainable buildings that serve people, places, and the planet. With a rich history dating back to 1885, we have been at the forefront of innovation, providing cutting-edge solutions that transform the environments where people live, work, learn, and play. Our mission is to reimagine the performance of buildings, and we invite you to join our winning team as an On-Site Customer Service Representative.

About Us

At Johnson Controls, we believe that buildings have a purpose and should be designed to serve people. Our extensive reach across various industries worldwide positions us uniquely to support and empower our employees to grow and develop through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional well-being.

Job Summary

As an On-Site Customer Service Representative, you will play a critical role in ensuring seamless communication between the warehouse and the Customer Service team. You will be responsible for processing orders, managing backorders, handling customer inquiries, and providing exceptional customer service. If you have a customer-oriented mindset, excellent communication skills, and experience with SAP or Salesforce, we encourage you to apply for this exciting opportunity.

Key Responsibilities

Essential Qualifications

Preferred Qualifications

What We Offer

At Johnson Controls, we offer a comprehensive benefits package, including:

Career Growth Opportunities and Learning Benefits

At Johnson Controls, we believe in empowering our employees to grow and develop through meaningful work projects and learning opportunities. As an On-Site Customer Service Representative, you will have the opportunity to:

Work Environment and Company Culture

At Johnson Controls, we strive to create a work environment that is inclusive, diverse, and supportive. Our company culture is built on the values of:

Compensation, Perks, and Benefits

We offer a comprehensive compensation package that includes:

Conclusion

If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity as an On-Site Customer Service Representative with Johnson Controls. Join our team and be part of a global leader in smart, healthy, and sustainable buildings.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

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