We are seeking a highly skilled and motivated Customer Service Representative to join our team at TriZetto Provider Solutions. As a leading provider of healthcare solutions, we are committed to delivering exceptional customer experiences and are looking for individuals who share our passion for delivering outstanding service. In this role, you will have the opportunity to work remotely and provide technical assistance and support to our internal and external clients, trading partners, and vendors who utilize our products.
TriZetto Provider Solutions is a leading provider of healthcare solutions, dedicated to helping healthcare providers and payers navigate the complex healthcare landscape. Our products and services are designed to streamline operations, improve efficiency, and enhance the overall quality of care. We are a dynamic and growing company with a strong commitment to customer satisfaction and employee development.
As a Customer Service Representative, you will be responsible for providing technical assistance and support via inbound phone calls to our clients, trading partners, and vendors. You will answer calls in an efficient, courteous, and accurate manner, while assessing customer needs and offering solutions. If you have a passion for delivering exceptional customer experiences and are looking for a challenging and rewarding role, we encourage you to apply.
A high school diploma, GED Certificate, or equivalency is required. Associates or bachelor's degree in Healthcare Management is preferred.
A minimum of two years of experience in customer service is required. Understanding of the insurance industry, electronic claims, medical office knowledge, and/or coding/billing is preferred.
The hourly rate for this position is between $16.00 - $17.54 per hour, depending on experience and other qualifications of the successful candidate. We also offer a comprehensive benefits package, including:
We are committed to the growth and development of our employees. As a Customer Service Representative, you will have opportunities to:
We offer a dynamic and supportive work environment that values collaboration, innovation, and customer satisfaction. As a remote employee, you will have the flexibility to work from home and maintain a healthy work-life balance. Our company culture is built on the following values:
If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you!
Don't miss this opportunity to join a dynamic team and take your career to the next level. Apply now and become a part of the TriZetto Provider Solutions family! Apply Now