Join MDS, a Leader in Telephone Fundraising, and Make a Difference in the Lives of Others
At MDS, we're passionate about connecting people with the causes they care about most. As one of the nation's largest and most respected telephone fundraising companies, we've been making a difference for 32 years, working with well-known non-profits and charities such as Habitat for Humanity, Operation Smile, Feeding America, Special Olympics, and the Republican Party. We're now seeking an experienced and skilled Remote Outbound Call Center Agent to join our team and help drive our mission forward.
About the Role
As a Remote Outbound Call Center Agent, you'll be the face of our clients, communicating with donors and prospective donors to update them on the important work being done and securing financial gifts to support their efforts. This is a fantastic opportunity to make a real impact, working with a diverse range of non-profit organizations and charities, and being part of a team that's dedicated to making a difference.
Key Responsibilities
- Communicate with donors and prospective donors in a positive, engaging, and enthusiastic manner to strengthen the connection between non-profit and donor.
- Secure financial gifts from donors and prospective donors on behalf of our clients, meeting or exceeding fundraising targets.
- Maintain minimum fundraising and productivity metrics, ensuring high-quality performance and results.
- Work in a fast-paced, dynamic environment, adapting to changing priorities and client needs.
Essential Qualifications
To succeed in this role, you'll need:
- A minimum of 1 year of successful outbound telemarketing experience, preferably in telephone fundraising.
- A dedicated wired internet connection and a quiet, distraction-free workspace at home.
- Basic computer skills and familiarity with technology, with the ability to quickly learn our systems and tools.
- A commitment to and enthusiasm for the charitable and non-profit causes we represent - this is a huge advantage!
Preferred Qualifications
While not essential, the following skills and experience will give you a competitive edge:
- Previous experience working with non-profit or charitable organizations.
- A proven track record of success in telephone fundraising or outbound telemarketing.
- Strong communication and interpersonal skills, with the ability to build rapport with donors and prospective donors.
Skills and Competencies
To excel in this role, you'll need:
- Excellent communication and interpersonal skills, with the ability to engage and persuade donors and prospective donors.
- Strong problem-solving and adaptability skills, with the ability to handle rejection and overcome objections.
- A results-driven mindset, with a focus on meeting or exceeding fundraising targets.
- The ability to work in a fast-paced, dynamic environment, with a high level of energy and enthusiasm.
Career Growth Opportunities and Learning Benefits
At MDS, we're committed to helping our team members grow and develop in their careers. As a Remote Outbound Call Center Agent, you'll have access to:
- Ongoing training and coaching to help you improve your skills and performance.
- Opportunities for career advancement and professional growth within the company.
- A supportive and collaborative team environment, where you'll be able to learn from and share knowledge with others.
Work Environment and Company Culture
As a fully remote company, we offer the flexibility and autonomy to work from home, while still being part of a connected and supportive team. Our company culture is built on:
- A commitment to making a difference in the lives of others.
- A passion for excellence and a drive to achieve outstanding results.
- A collaborative and supportive team environment, where everyone is valued and respected.
Compensation, Perks, and Benefits
We offer a competitive compensation package, including:
- A hourly rate of $15-$16 per hour for 40-hour shifts, depending on your schedule.
- The opportunity to earn additional bonuses of $10-$12 per hour, bringing your total potential compensation to $20-$30 per hour.
- Weekly paychecks, so you can rely on a steady income.
- Health insurance eligibility after just 2 months of service.
- Paid time off, so you can take a break and recharge.
- Overtime opportunities, so you can earn extra income when you need it.
Join Our Team and Make a Difference
If you're a motivated and results-driven individual with a passion for making a difference, we want to hear from you! As a Remote Outbound Call Center Agent with MDS, you'll be part of a team that's dedicated to connecting people with the causes they care about most. Apply today and let's build the future together.
Don't miss this opportunity to invest in your future and make a real impact. Apply now and join our team!
Apply Now