Introduction to Our Company and the Role
At Delta, we're committed to shaping the future of the airline industry through innovative technology solutions and strategic leadership. Our company culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. We're seeking an experienced Technical Product Engineer to join our team, driving business success through the alignment of technology solutions with business strategies. As a Technical Product Engineer, you will play a critical role in communicating and clarifying business needs, contributing to the development of long-range plans, and ensuring technology products and services are aligned with business needs across multiple business units, 3rd party, and partner domains.
Key Responsibilities and Expectations
In this role, you will be responsible for driving discussions around new and emerging platforms, synthesizing current state processes, and defining new, digitally oriented clarity on requirements. You will work across a diverse stakeholder group, driving consensus and creating a shared understanding of detailed requirements in conjunction with technical delivery. Your key responsibilities will include:
- Driving discussions around new and emerging platforms and helping determine the best way to utilize new technologies to build business solutions
- Synthesizing current state processes, operating models, and ways of working to define new, digitally oriented clarity on requirements
- Conducting complex and thorough research of existing processes, systems, systems logic, and desired objectives to develop detailed systems specifications
- Prioritizing and sequencing the backlog of epics/features/user stories according to business value throughout the release and sprint planning cycles
- Meeting with business teams when needed and performing an initial assessment of problematic situations
- Collecting information about business processes through a variety of methods, including shadowing, interviews, surveys, and reading reports
- Providing strategic support to customers in defining or designing business processes and helping to identify technologies based on customer requirements
- Coordinating multi-system solutions to clarify interdependencies, ensuring systems appear seamless to the customer
Essential Qualifications and Skills
To be successful in this role, you will need:
- 3-5 years of hands-on experience as a Technical Product Engineer, product owner, or equivalent
- Knowledge of concept and principles of agile methodology and the ability to apply appropriate agile approaches in software development and delivery
- Knowledge of product features and the ability to design, build, and develop new products, technologies, or services from feasibility through to production
- Knowledge of tools, methods, and techniques of requirement analysis and the ability to elicit, analyze, and record required business functionality and non-functionality requirements
- Strong written, oral communication, and social skills
- Excellent planning and organizational skills, strong verbal, written communication, and facilitation skills
- A high school diploma, GED, or high school equivalency
- Authorization to work in the United States
Preferred Qualifications and Competitive Edge
While not required, the following qualifications will give you a competitive edge:
- Solid understanding of Agile/SDLC development methodologies
- DevOps experience, including the use of Enterprise Agile planning solutions such as Agility.Al or similar
- Previous experience as a product Subject Matter Expert, including ownership for its development and performance
- Flexibility to adapt and plan for changing business objectives
- Airline business experience, as well as business process re-engineering and/or extensive experience working with agile teams
Career Growth Opportunities and Learning Benefits
At Delta, we're committed to helping our employees grow and develop in their careers. As a Technical Product Engineer, you will have access to career development programs, world-wide partnerships, and business resource groups to help you achieve your long-term career goals. You will also have the opportunity to work on innovative projects, collaborate with cross-functional teams, and develop your skills in agile methodologies, DevOps, and product development.
Work Environment and Company Culture
Our company culture is built on a foundation of care, integrity, resilience, servant leadership, and teamwork. We prioritize the safety and security of our employees, customers, and personal data. We also value diversity, equity, and inclusion, and we're committed to creating a workplace where everyone feels welcome and included. As a Technical Product Engineer, you will be part of a dynamic and collaborative team, working in a state-of-the-art and comfortable workspace.
Compensation, Perks, and Benefits
We offer a competitive salary, industry-leading profit-sharing program, and performance incentives. Our comprehensive benefits package includes:
- 401(k) with generous company contributions up to 9%
- Paid time off, including vacation, holidays, paid personal time, maternity, and parental leave
- Comprehensive health benefits, including medical, dental, vision, short/long term disability, and life benefits
- Family care assistance, including fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
- Holistic Wellbeing programs to support physical, emotional, social, and financial health
- Domestic and International space-available flight privileges for employees and eligible family members
- Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks
Conclusion and Call to Action
If you're a motivated and experienced Technical Product Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity. As a member of our team, you will have the chance to shape the future of the airline industry, work on innovative projects, and develop your skills in a dynamic and collaborative environment. Don't hesitate – apply today and let's build the future together!
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