Join a Global Community of Innovators and Leaders
At American Express, we're not just a company - we're a community of diverse individuals united by a shared passion for delivering exceptional customer experiences. With a rich history and a global presence, we're committed to helping people and businesses achieve their goals. As a Virtual Assistant for American Express, you'll be part of a dynamic team that drives business results through creativity, innovation, and a customer-centric approach.
About the Role
We're seeking an experienced Virtual Assistant to join our Global Advertising and Brand Management (GABM) organization, working closely with our In-House Creative agency, OnBrand. As a Senior Virtual Assistant, you'll play a critical role in supporting our team in delivering high-quality digital experiences that drive business results. You'll work on multiple parallel project engagements, collaborating with cross-functional teams to develop innovative solutions that exceed customer expectations.
Key Responsibilities
- Execute development for multiple parallel project engagements, ensuring timely and high-quality delivery.
- Write high-quality code for digital platforms using HTML, CSS, and JavaScript, staying up-to-date with industry trends and best practices.
- Produce, maintain, and modify digital experiences and user interfaces, ensuring seamless customer experiences across channels.
- Partner with UX/UI, copy, and design teams to develop the overall look and design of digital experiences, driving creative excellence.
- Ensure that best practices regarding accessibility, responsiveness, performance, and ease of use are included early on in project ideation, driving customer-centricity.
- Develop an overall development approach and guide other developers through execution to delivery, providing proactive coaching and feedback.
- Ensure all digital experiences align to industry standards and best practices, staying ahead of the curve.
- Partner with QA team to troubleshoot and resolve defects, identify patterns, and use learnings to optimize overall development processes.
What We're Looking For
To succeed in this role, you'll need a strong foundation in development, a passion for innovation, and a customer-centric approach. Here are the essential qualifications and skills we're looking for:
Essential Qualifications
- Strong experience in development, with a focus on HTML, CSS, and JavaScript.
- Experience working on multiple parallel project engagements, with a proven track record of delivering high-quality results.
- Strong understanding of digital experiences and user interfaces, with a focus on accessibility, responsiveness, performance, and ease of use.
- Excellent collaboration and communication skills, with the ability to work effectively with cross-functional teams.
- Strong problem-solving skills, with the ability to troubleshoot and resolve defects.
Preferred Qualifications
- Experience working in an In-House Creative agency or a similar environment.
- Knowledge of industry trends and best practices in digital marketing and customer experience.
- Experience with project management tools and methodologies, such as Agile or Scrum.
- Strong understanding of data-driven marketing and hyper-personalized digital communication.
What You'll Gain
As a Virtual Assistant for American Express, you'll have the opportunity to work on exciting projects, develop new skills, and grow your career. Here are some of the benefits you can expect:
- Opportunities for career growth and professional development, with a focus on mentorship and coaching.
- A dynamic and supportive work environment that encourages innovation and creativity.
- A competitive salary and benefits package, with opportunities for recognition and reward.
- The chance to work with a global and diverse community of colleagues, driving business results and customer satisfaction.
- Access to cutting-edge technologies and tools, staying ahead of the curve in digital marketing and customer experience.
Our Culture and Work Environment
At American Express, we're committed to creating a work environment that's inclusive, diverse, and supportive. Here are some highlights of our culture and work environment:
- A remote work environment that offers flexibility and work-life balance.
- A culture that values diversity, equity, and inclusion, with a focus on creating a sense of belonging.
- Opportunities for professional development and growth, with a focus on mentorship and coaching.
- A collaborative and dynamic work environment that encourages innovation and creativity.
Compensation and Benefits
We offer a competitive salary and benefits package, with opportunities for recognition and reward. While we can't disclose specific details, you can expect a comprehensive package that includes:
- A competitive salary that reflects your experience and qualifications.
- A range of benefits, including health insurance, retirement savings, and paid time off.
- Opportunities for bonuses and other incentives, tied to performance and business results.
- A culture that recognizes and rewards outstanding performance, with opportunities for career growth and professional development.
Ready to Apply?
If you're a motivated and experienced Virtual Assistant looking for a new challenge, we encourage you to apply now. We're excited to review your application and discuss this opportunity further.
Join Team Amex and let's lead the way together!
Apply Now