Specsavers is a multi-award-winning optical retail group that is rapidly expanding in Canada. As an Eyecare Consultant, you will play a crucial role in providing quality and affordable eyecare, exceeding customer expectations while guiding them through their eyewear options.
Responsibilities
- Introducing what we’re all about and that is providing the ultimate in quality and affordable eyecare for everyone
- Pleasantly exceed your customers’ expectations through your shining, caring personality
- Guide them through our range of stylish frames
- Support customers who see themselves through contact lenses for the first time
- Embracing our unique Specsavers Customer Experience model
- Prioritize driving long term customer relationships over short term results
- Work well under pressure while also achieve excellent technical standards
- Creating and celebrating WOW moments
- Delivering experiences that transcend customers’ expectations
- Provide knowledgeable eyewear suggestions and styling advice
- Offer flexibility to work retail hours which may include some later nights and weekends
Skills
- A passion for providing superb customer service motivated by uncovering new ways to enhance the optical shopping experience
- Ability to work well under pressure while also achieving excellent technical standards
- Friendly and outgoing demeanor while working with customers to provide knowledgeable eyewear suggestions and styling advice
- Reliability and flexibility to work retail hours which may include some later nights and weekends
- No experience in optics necessary but a passion for customer service and a willingness to learn
- Experience in optics
Benefits
- 2 free pairs of glasses annually. Enjoy discounted rates for additional Specsavers products
- Access to our internal app where you can easily connect with other Specsavers’ colleagues across the country, share stories, gain rewards, and have easy access to training modules
- Opportunities to advance your career with a professional development plan
- In addition to competitive pay, training, and the opportunity to be with us from the start of our exciting Specsavers journey in Canada – you can be at the forefront for new opportunities and career growth as we expand to reach our target of 200 stores in Canada by 2024.
- Extended health benefits
Company Overview
Specsavers is an eye care center that provides glasses and lenses. It was founded in 1984, and is headquartered in Fareham, Hampshire, GBR, with a workforce of 10001+ employees. Its website is https://www.specsavers.co.uk.
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