General Overview: The Outreach Team is one of the top face-to-face fundraising vendors in the country. We bring people together from all walks of life and corners of the country to help good groups do great things.
The F2F Regional Director will provide a key leadership role in the growth and development of our face-to-face business. They will help to manage staff, launch new offices, and oversee successful fundraising campaigns for multiple national clients.
This is a Regional Director-level role reporting to the National or Deputy National Face-to-Face Director.
Locations: This is a remote position. You should expect to travel between 10-15 days per month, on average.
Responsibilities Include:
Impress Clients by Delivering Quality
- Ensure each office in their region meets client deliverables on an ongoing basis. This includes meeting weekly, monthly and quarterly donor deliverables while also maintaining donor quality. Donor quality will be assessed by donor retention.
- Approach all work with the priority of “wow-ing” our client through professionalism, integrity, and achieving goals.
- Write and edit daily and weekly project reports to clients
Staff Management
- Manage a team of 3-5 Offices and the Lead Canvass Directors (LDs) who run those offices to drive company-wide goals, including donor deliverables, donor retention, staffing and Equity & Justice goals.
- Staff management will include weekly planning meetings, check-ins, trainings, site visits, and formal staff evaluations, as well as wholesale management of LDs through regular team meetings.
- Responsible for meeting Lead and Deputy Director staffing goals including BIPOC staffing goals for all regions they oversee. They will also work with Lead Directors to develop and promote staff to build capacity for program expansion.
- Provide ongoing training to Lead Directors which includes running remote trainings, regional trainings and national training.
- Travel to offices and work with Campaign Directors on the ground and will canvass with the team to lead by example.
- Ensure that staff are following all health and safety protocols.
Office Management
- Serve as the fundamental decision maker and bottom line for success in your offices
- Work as a strategic partner with clients and our internal client success team in developing and executing office strategies
- Keep close attention to office deliverables and proactively identify problems in the program and propose proactive solutions
- Develop, review, and adjust office metrics often, using mathematics and company planning tools for driving the campaign trajectory and achieving goals
- Coordinate office and program launch and shutdown logistics, including, but not limited to: Identifying and renting office spaces, coordinating staff relocation flights, securing the purchase and return of office materials and furniture, etc.
Training & Leadership Development
- The Regional Director along with the National Directors will be responsible for running regular Lead Director and Deputy Director training. This includes presenting content and working in small groups or individually with trainees on skills development.
- The Regional Director will be responsible for identifying staff at all levels with leadership potential and coming up with a plan to move them up a leadership ladder. This includes meeting with directors and canvassers, talking to them about leadership roles, and identifying or running special training to give staff skills for taking on more responsibility.
- The Regional Director will help to ensure we meet Equity and Justice goals in the department. This includes ensuring that departmental goals for hiring and developing BIPOC staff into leadership roles are met.
Recruitment
- The Regional Director will play an integral role in departmental recruitment. This includes conducting interviews, making hiring decisions and ensuring staff are developed and promoted from within the department.
- The Regional Director will also be responsible for working with the National Directors and Recruitment director to assess and refine recruitment strategies to ensure all staffing goals and expansion goals are being met.
Qualifications:
Must haves
- Previous staff management and canvass experience.
- Track record of equity and inclusion.
- Self-starter and excellent problem solving skills.
- Good balance of hands on/hands off as a staff manager.
- Passion for progressive solutions to big problems.
- Willingness to work evenings and weekends
- Willingness to travel an average of 10-15 days per month
- Excellent attention to detail.
- Ability to enforce the health and safety rules across all operations without fail.
Nice-to-haves
- 3+ years of experience in issue and/or electoral campaigns with increasing responsibility over time
- Experience in non-profit fundraising
Salary
This is a salaried position with a range of $105k - $120k per year depending on experience, plus an additional performance-based bonus at the end of every project. We offer benefits including fully paid health care, vacation and sick days.
At The Outreach Team we believe deeply that equity and inclusion in our organization makes us better at our work and helps to build a stronger progressive movement. We are an equal opportunity employer and we strongly encourage women, people of color, people with previous felony convictions, members of the LGBTQIA community and people who identify with other underrepresented groups to apply.
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