KCOM is a company that has been integral to Hull and East Yorkshire since 1904, focusing on community, innovation, and commitment. They are seeking a Field Sales Advisor to drive growth through door-to-door sales, engaging with customers to educate them about their services and ensuring a positive sales experience.
Responsibilities
- Conduct door-to-door sales activity across KCOM’s licensed and full fibre expansion areas
- Engage, educate and advise potential customers on KCOM’s products and services
- Manage the full sales journey from initial contact through to completion, ensuring all regulatory and company policies are met
- Consistently deliver against agreed sales targets and personal objectives
- Plan and prioritise your own workload to maximise productivity and time spent in the field
- Build and maintain strong relationships with both internal and external stakeholders
- Deliver an excellent customer experience, exceeding expectations and driving positive feedback
- Diligently follow up on all sales activity to ensure conversion and customer satisfaction
- Provide feedback on customer insights, marketing offers, competitor activity and market trends
- Work collaboratively as part of a high-performing sales team, contributing to shared success
Skills
- A full, valid UK driving licence and access to your own vehicle is essential
- Willingness to travel across assigned areas; fuel costs incurred as part of the role will be reimbursed
- A self-motivated, driven individual who thrives in a target-based environment
- Confident, engaging communication and strong listening skills
- Resilience and determination, with a passion for hitting and exceeding sales targets
- Ability to manage your time effectively and work independently in a field-based role
- Strong customer focus with a commitment to delivering outstanding service
- A team player with a positive attitude and desire to contribute to KCOM's continued growth
- Comfortable working outdoors and engaging with customers face-to-face
Benefits
- 28 days holidays plus bank holidays
- Excellent Pension Scheme with generous employer contributions
- Volunteering days
- Life Assurance and Income Protection
- Corporate Discount schemes
- We support hybrid and remote working
- A variety of health, wellbeing and lifestyle benefits to choose from
Company Overview
KCOM designs and delivers communications and integration services across the UK. It was founded in 1904, and is headquartered in London, England, GBR, with a workforce of 1001-5000 employees. Its website is http://www.kcom.com.