Role Overview
As a FP&A Technical Account Manager at Datarails, you'll work with existing customers to implement add-on modules and drive adoption of new products. You'll serve as the technical expert on our full suite of offerings and partner closely with teams across product, marketing, and operations to shape go-to-market strategies and improve customer outcomes.
What You Will Do
Partner with existing customers to design and implement additional products, act as the technical expert on our product suite, advise customers on best practices for financial processes and reporting, and collaborate cross-functionally to support strategic initiatives.
Why It Might Be a Fit
This role is ideal for someone who is analytical, customer-focused, and comfortable wearing both a technical and strategic hat. You'll have the opportunity to develop and iterate on internal playbooks, resources, and processes for add-on product engagements.
Requirements
- 1–3 years of experience in software implementation, consulting, or similar customer-facing roles, finance or accounting background preferred
- Advanced Excel proficiency (formulas, VLOOKUP, PivotTables, Power Query, complex models)
- Strong communication and relationship-building skills
Benefits
- Private medical and dental insurance through BUPA
- Great PTO policy, parental leave, and company holidays
- Competitive compensation, ongoing recognition, and a chance to learn, contribute, and develop your skills
- Autonomy over your schedule and ownership of your work
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