We’re seeking a seasoned Fraud Investigator to help us support our claims advocates in their day-to-day work.
You’ll utilise cutting-edge tools for fraud detection and investigation, while working with our Data Science team on creating processes and fraud deterrence tools.
Handle suspicious claims from end to end
Support other teams like Underwriting and Compliance with fraud investigations Establish and maintain a professional working relationship with Lemonade Integral Staff
Assist in the reporting, analysis, and investigation of policies suspected of fraud related to claims and underwriting
Attend and provide essential fraud awareness trainings
Prepare and submit initial and follow-up reports detailing all findings and actions taken on suspicious claims
5+ years of investigative claims experience, with a track record for being extremely customer-focused
High proficiency in reading, writing and speaking French
Proven experience working with fraud investigations
Experience working on fraud investigation for property claims,a big plus
Insurance Investigators certification, a plus
Ability to analyse data, plan case strategy, prepare case reports, and partner with Claims team members to prove or rule out suspect factors on property losses
Tech savvy and comfortable with advanced investigative tools
Able to create and implement investigative processes
Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture.