FUJIFILM Cellular Dynamics, Inc is seeking an Inside Sales Rep to drive sales and achieve assigned goals by building customer relationships. The role involves sourcing new sales opportunities, maintaining existing accounts, and collaborating with field sales representatives to enhance overall sales performance.
Responsibilities
- Close sales and achieve assigned yearly sales goals
- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Maintain existing low-volume customer account base by frequent and consistent outbound communication, updating key customer information and looking for opportunities to cross and up-sell
- Work with customers to find what they want, create solutions, and ensure a smooth sales process
- Review sales reports and account specific data to maintain quarterly pool of account targets
- Learn to manage salesforce.com to ensure data properly reflects territory potential and activity, with accurate customer profile, share opportunity, assets, agreements, and contact details
- Work closely with the FSM’s in assigned Region
- Follow up on cold and warm leads to further the sales process
- Use excellent oral communication and best practices in customer service when interacting with customers
- Route qualified opportunities to the appropriate sales specialist for further development and closure (if applicable)
- Assist sales and marketing with brand awareness and product promotions
- Will learn how to demonstrate an understanding of the key business requirements of their assigned customers and prospects for both current and future business needs by working with experienced salespeople to develop sales skills through real life examples
- Learn consultative, solution-based sales from our PSS training
- Will learn how to maintain an effective business relationship with assigned key customers and prospects, positioning Fujifilm as a valued business partner, and themselves as a valued business
- Introduce Fujifilm products and services to existing and prospective customers
- Stay current on the department/company’s vision, policies, procedures
- Perform related duties as assigned by manager
Skills
- High school diploma or GED
- 1-2 years in a sales, sales support, or customer service role
- The ability to learn and understand the different products Fujifilm sells including screen, flexographic, and/or wide format digital printing industry practices, technologies, products, and marketing techniques
- Ability to learn the standard practices, concepts, and procedures within the field of B2B sales
- Self-starter
- Ability to listen and pro-actively react to customer questions and requests
- Aptitude to learn technical aspect of product offerings
- Orientation to detail
- Good problem-solving aptitude
- Ability to thrive in a competitive team environment
- Outstanding organization and time management skills
- Essential communication skills, both written and verbal
- Ability to work with a high level of integrity and with minimal supervision
- Working knowledge of Microsoft applications including Excel, Word, Outlook, and PowerPoint
- Ability to navigate company intranet site, as well as complete various on-line forms and required spreadsheets
- Ability to travel with regional FSMs approximately 5%
- Previous experience in an outbound call center or a related sales position
- B.S. or B.A. degree in business administration, marketing, or other appropriate discipline
- Ability to develop innovative solutions and demonstrate good use of independent judgment
- Familiarity with Salesforce or other CRM
Benefits
- Medical, Dental, Vision
- Life Insurance
- 401k
- Paid Time Off
Company Overview
Fujifilm Cellular Dynamics, Inc. develops and manufactures biologically relevant human cells derived from induced pluripotent stem (iPS) cells. It was founded in 2004, and is headquartered in Madison, Wisconsin, USA, with a workforce of 51-200 employees. Its website is https://www.fujifilmcdi.com.
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