Full-Time Instructional Laboratory Technician II - Computer-Aided Instruction (CAI) at Cerritos College

Join Our Team: Empowering Student Success through Technology Cerritos College, a leading comprehensive community college in southeastern Los Angeles County, is seeking a highly skilled and dedicated Full-Time Instructional Laboratory Technician II - Computer-Aided Instruction (CAI) to join our dynamic team. As a vital member of our library and student computer lab, you will play a crucial role in supporting instructional computers, guiding students, and fostering a learner-centered environment. About Cerritos College Cerritos College is ranked 14th among the top 100 schools with the highest Hispanic enrollment in the United States by the United States Department of Education. Our college serves a diverse community, offering degrees and certificates in over 180 areas of study across nine divisions. With an average enrollment of 20,000 students, we are committed to providing an accessible, responsive, and inclusive learning environment. Department Profile: Library and Student Computer Lab The Cerritos College student computer lab is an integral part of the library, where faculty and staff collaborate to support students in achieving their academic goals. Our state-of-the-art facilities feature 140 public access computers, additional computers in the library instruction lab and reference area, printers, copiers, and laptops available for checkout. We also provide assistive equipment and software to ensure equal access for all students. Key Responsibilities Monitor security and student access to computer applications, taking action on misuse of access privileges. Troubleshoot computer workstations and peripheral equipment, integrating into existing network environments. Assist faculty members and students in the proper use of instructional computing facilities. Establish and maintain student user accounts and profiles, implementing access controls and privileges. Provide support for a wide variety of subjects and course-specific software on Windows and Mac platforms. Oversee and support independent study labs, checking out/in materials and monitoring their whereabouts. Analyze workstation problems, making basic corrective measures and referring complex issues to centralized technical support. Participate in installing, configuring, and maintaining specialized software, ensuring compatibility with the current operating environment. Configure software to communicate with peripherals, such as printers and scanners. Assist students and other users with diverse levels of ability and from multiple academic disciplines. Inspect lab computers for necessary repairs and maintenance, making basic repairs or arrangements for servicing. Maintain records of student and faculty attendance in labs, initiating orders for computer and instructional supplies as authorized. Develop, recommend, and implement approved policies and procedures governing lab operations. Oversee and provide scheduling, training, and staffing of student workers. Essential Qualifications To be considered for this role, you must possess: An Associate's degree in Computer Science or a related technical field. A minimum of 1 year of experience with personal computer technical support or instruction support. Working technical knowledge of personal computer workstations, business and education support software, and terminology. Understanding of protocols and procedures for setting up new equipment, troubleshooting, and performing routine maintenance. Basic understanding of personal computer-based local area networks, data communications, and connectivity. Sufficient human relation skills to conduct individual instruction and technical assistance. Ability to set up, install, configure, and maintain microcomputer workstations and peripheral equipment. Ability to diagnose, troubleshoot, and repair computer hardware and software. Preferred Qualifications To stand out as a candidate, you should have: Three years of full-time, paid experience in a public, school, or college computer lab with 30+ workstations. Experience overseeing day-to-day operations and assisting students in the use of standard software applications, learning management systems, and computer equipment. What We Offer As a member of our team, you will enjoy: A competitive salary, with a grade 32 on the District Classified Salary Schedule ($5,340.46 - $6,417.87/month). Comprehensive health and welfare benefits, including District contribution for medical/dental/vision benefits and employee life insurance ($50,000). Participation in the Public Employee's Retirement System, integrated with Social Security. Opportunities for career growth and professional development in a dynamic and supportive environment. A collaborative and inclusive work culture that values diversity and promotes student success. Work Environment and Culture Cerritos College is committed to creating a welcoming and inclusive environment for all employees and students. As a Full-Time Instructional Laboratory Technician II - CAI, you will work in a fast-paced, technology-rich environment, supporting students and faculty across various academic disciplines. You will be an integral part of our team, contributing to the college's mission to empower student success. How to Apply If you are a motivated and tech-savvy individual passionate about supporting student success, we encourage you to apply for this exciting opportunity. To be considered, please submit the following documents by September 28, 2023, at 11:59 PM (or when 150 applications are received, whichever occurs sooner): Resume/Curriculum Vitae Cover Letter Copy of Transcripts (showing all coursework completed and conferral date of the degree) We look forward to welcoming you to our team! Join Our Team: Take the Next Step Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story. Apply for this job