About the Role
We are building the next generation of healthcare technology — an AI-native product organization that moves fast, operates with intention, and ships products that meaningfully improve care. The Head of Transformation is a senior operating role that sits at the center of that mission in product.
Reporting directly to the Chief Product Officer, you will serve as a force-multiplier for the CPO — translating vision into operating rhythm, building the connective tissue across product, design, engineering, and the business, and ensuring that the organization's most important bets get the attention, structure, and follow-through they deserve.
The right candidate is equally comfortable writing a strategy memo, facilitating a cross-functional alignment session, designing a planning process from scratch, and rolling up their sleeves to program management a strategic project.
A Day in the Life
CPO Leverage & Office of the CPO
- Serve as the CPO's thought partner and operational deputy, preparing briefing materials, driving follow-through on key initiatives, and acting as a proxy in select forums.
- Own the CPO's planning calendar: quarterly business reviews, product leadership offsites, board and executive updates, and annual planning cycles.
- Distil complex, cross-functional inputs into crisp written recommendations, decision documents, and narratives for senior audiences.
- Identify issues before they surface to the CPO — proactively resolving blockers, brokering alignment, and escalating only what truly requires executive attention.
Product Operations & Operating Rhythm
- Design and stand up the product operating model for an AI-native organization — including portfolio prioritization, OKR processes, roadmap governance, and cross-functional rituals.
- Build lightweight, high-signal reporting cadences that give the CPO and product leadership real-time visibility into progress, risks, and decisions.
- Drive quarterly and annual planning: coordinating inputs from product, engineering, design, data science, and go-to-market teams into a coherent, executable plan.
- Identify operational inefficiencies and eliminate them — the goal is a product organization that ships faster and with less friction, not more process.
Transformation & Strategic Initiatives
- Lead high-priority transformation programs on behalf of the CPO — spanning organizational design, AI adoption, new capability builds, and cross-functional change management.
- Act as a program manager for initiatives that cut across multiple teams and do not have a natural single owner.
- Build the infrastructure for how the product organization makes and communicates decisions — from DACI frameworks to async-first working norms.
- Partner with People, Finance, and Legal as needed to bring structure to people and resource decisions in the product org.
AI-Native Ways of Working
- Help shape what it means to operate as an AI-native product organization — piloting new tools, workflows, and norms and socializing them across the team.
- Build muscle around how the product organization consumes, generates, and acts on AI-driven insights.
- Partner with product and design leadership to embed AI-first thinking into how we scope, prototype, and evaluate work.
What You Need
- 7–12+ years of experience in product management, strategy, management consulting, chief of staff, or business operations roles — ideally with meaningful time in a high-growth technology or healthcare technology company.
- Track record of building from scratch. You have stood up new processes, teams, or functions and know how to earn buy-in without authority.
- Familiarity with AI tooling and modern product operating models. You are curious and opinionated about how AI changes how teams work, and you have practical experience putting AI to use.
- Exceptional written and verbal communication. You can write a crisp one-pager for the CEO and a detailed PRD spec in the same week. You tailor your message to the audience.
- Strong product intuition. You do not need to be a product manager, but you need to speak the language fluently — roadmaps, trade-offs, customer insight, technical constraints.
- Structured thinking under ambiguity. You can hold complexity, work through incomplete information, and still drive decisions forward.
- Genuine comfort as an individual contributor. You are not waiting to manage people. You are energised by the idea of building something from the ground up and rolling up your sleeves.
- High emotional intelligence and organisational savvy. You build trust quickly, navigate competing priorities with empathy, and know how to influence without creating friction.
We offer competitive benefits to set you up for success in and outside of work.
Here’s What We Offer
- Generous Paid Time Off: Recharge and relax with 20 days of fixed time off per year, in addition to company holidays—because we believe work-life balance fuels performance.
- Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industry’s most generous parental leave policies to support you during life’s most important moments.
- Recognition & Rewards: We celebrate wins—big and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work won’t go unnoticed.
- Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance.
Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal, state or local law including, without limitation, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, medical condition, disability, age, marital status, or veteran status. Innovaccer Inc. participates in the E-Verify program to confirm employment eligibility of all newly hired employees based out of the U.S. and employed by Innovaccer Inc.
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