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Role Description
This role involves providing virtual patient care through chronic care management.
• Conduct thorough assessment calls with patients to gather relevant information about their health status, concerns, and needs
• Identify and escalate patient needs, including refill requests, appointment scheduling, and connecting patients with community resources
• Provide patients with relevant and clear information about their health conditions, treatment plans, and self-management strategies
• Collaborate with patients to establish realistic and achievable health goals, aligning with their overall care plans
Qualifications
• Active LVN/LPN license (required)
• At least 1 year of nursing experience preferred (RPM, telehealth, or chronic care experience a plus)
• Strong communication skills with the ability to build patient trust remotely
• Proficient with computers (Mac), EMRs, and telehealth tools
• Reliable, high-speed internet and a HIPAA-compliant home workspace
• A hardwired internet connection is required to ensure call clarity
Requirements
• Schedule: Monday - Friday 9:00 am - 6:00 pm EST
Benefits
• 100% remote position — no commute required
• Sign-On Bonus: This role is eligible for a one-time $2,500 sign-on bonus
• Supplemental monthly bonus opportunities
• 11 Observed Holidays annually
• Paid Time Off (PTO)
• Health Insurance
• Dental and Vision Insurance
• 401(k) Plan with up to 3.5% Company Match
• All Equipment Provided