Role Description
The Lucky Foundation is seeking membership program experts to join our Advisory Board Committee as the Membership Manager. The Membership Manager will be part of the Committee of the Advisory Board, a position which comes with more responsibilities than joining as a member. The Membership Manager position will be responsible for providing direction, guidance, and leadership.
Responsibilities
• Develop a budget and assess available resources for the volunteer program activities.
• Conduct continuous evaluation of the programs and services delivered by the volunteer and implement corrections when necessary.
• Develop and implement effective strategies to recruit volunteers with the right skills at the right time to match the interest of the organization.
• Enlighten and clarify committee members and volunteers on their roles and responsibilities to all stakeholders, in alignment with the goal or objectives of the organization.
• Ensure that volunteers and committee members are well supervised and check-in as at when due and meet up with the tasks given.
• Research and draft volunteer policies and procedures, including risk assessments working cross-functionally with the Human Resources Operations Team sector.
• Maintain an up-to-date database and use this information to monitor and evaluate activities; and write reports for funders and trustees.
• Design formal or informal activities to recognize the contributions of volunteers to the organization.
• Organize profile raising events to attract new volunteers and raise funds.
• Ensure that the welfare of volunteers is high and perform any other administrative activities.
• All other duties and responsibilities as needed.
Qualifications
• Minimum of two to three years managerial or related work experience in a non-profit or charitable organization, most preferably as a volunteer manager.
• Strong communication skills – written and verbal, which will be useful in creating handbooks, training manuals, and other program materials.
• Strong analytical, leadership, and planning skills.
• Ability to multi-task and work under pressure in a fast-paced environment.
• Strong computer skills and proficiency in word processing, database management, spreadsheet applications, and fundraising software.
• Attention to details and a clear understanding of the sector; commitment to the organization; and ability to handle information confidentially.
• Strong interpersonal skills and ability to deal with a diverse type of people.
• Excellent organizational, time management skills, and ability to cope with limited resources, seize opportunities, and think creatively.
• Good work ethics, a flexible and non-judgmental approach to people.
• Ability to work effectively as part of a team and take initiatives when the need arises.
Company Description
The Lucky Foundation, a 501(c)(3) Non-Profit Public Benefit Corporation, was founded to honor the fallen, empower communities, and preserve the legacy of service. It is committed to a diverse and inclusive workforce and is proud to be an Equal Employment Opportunity employer.