Job Description:
• Responsible for providing redeployment services for NxStage Home Hemodialysis (HHD) equipment
• Includes dialysis machine and water system disinfections and testing, vendor coordination, scheduling with clinic teammates and patients, troubleshooting logistics issues
• Effectively communicating with supervisor
• Performs redeployment procedures (decontamination and testing) on dialysis delivery systems to prepare them for storage and redeployment
• Communicates with clinic teams, patients, machine vendor, and transportation services regarding normal equipment order operations
• Organizes orders in tracking files and inventory systems
• Communicates reporting to supervisor
• Troubleshoots order issues by communicating with patient/clinic and asking questions to machine vendor and transport services
• Demonstrates a commitment to learning and seeks opportunities to expand knowledge and skills in redeployment operations.
Requirements:
• High School Diploma or equivalent required
• 0–2 years of professional experience required
• Experience in logistics, operations coordination, healthcare, equipment maintenance, or manufacturing environments preferred
• Strong organizational skills with the ability to manage multiple orders and tasks simultaneously
• Effective written and verbal communication skills, including professional phone communication
• Basic computer proficiency and ability to work within tracking systems, inventory platforms, and reporting tools
• Ability to follow detailed procedures and safety protocols with a high level of accuracy
• Strong problem-solving skills with the ability to troubleshoot and escalate issues appropriately
• Ability to work independently under supervision in a structured, process-driven environment
• Demonstrated reliability, accountability, and attention to detail.
Benefits:
• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform Star Learning.