Housing Options Assistant ID-1749 – Amazon Store

JOB TITLE Housing Options Assistant POST NUMBER 013257 WEEKLY WORKING HOURS 37 SALARY RANGE £29,093 to £31,586 pa pro rata for hours worked TYPE OF CONTRACT Fixed term to 31 March 2026 LOCATION Stevenage ABOUT THE ROLE This is an opportunity to join the busy Housing Options Team. The role of a Housing Options Assistant involves carrying out initial assessments and triage of new applications, being the first port of call for all approaches into the service and providing customers with in depth housing advice with a strong focus on preventing homelessness. A DBS check and a Values Based Interview will be carried out for this post Other Jobs You May Be Interested In Remote Data Entry, No Experience, $40/hr, Part-Time Virtual Assistant, $45/hr, Remote, No Experience, Night Job Entry-Level Remote Data Entry, $50/hr, Evening Job Customer Support, No Degree, $40/hr, Remote, Weekend Job Remote Phone Job, $42/hr, Part-Time, College Student Friendly Virtual Assistant, $40/hr, Remote, No Degree, Night Job Part-Time Data Entry, $45/hr, Remote, College Student Friendly Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Remote Customer Support, $42/hr, Night Job, No Experience Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Virtual Assistant, Remote, $42/hr, Weekend, No Experience Remote Data Entry, $45/hr, No Degree, Night Shift Part-Time Customer Support, $40/hr, Remote, College Student Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Entry Level Phone Job, $42/hr, Remote, No Degree Required Weekend Data Entry, $45/hr, Remote, No Experience Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Data Entry, $45/hr, Remote, Night Shift, College Student Job Phone Support, Remote, $50/hr, No Experience, Part-Time Virtual Assistant, No Experience, $42/hr, Remote, Weekend Remote Customer Support, $45/hr, Part-Time, College Student Data Entry, Remote, $40/hr, Night Shift, No Degree Evening Virtual Assistant, Remote, $45/hr, No Experience Weekend Customer Support, $42/hr, Remote, College Student ABOUT YOU The successful candidate will have The ability to work on your own initiative and flexibility in dealing with varying workloads. Ability to manage demand for housing by dealing with customer expectations while offering advice and assistance and housing options, delivering the most appropriate resolution to their housing need, preventing homelessness wherever possible. You will have effective communication and negotiation skills who can engage with customers in a demanding environment in order to find solutions. OUR BENEFITS Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants Flexible working: available upon request, subject to operational requirements. Part time and Job share opportunism - all our full-time vacancies are open to job share unless otherwise stated. A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. 25 days holiday rising to 31 days (depending on Local Government service) An extensive range of learning and development opportunities Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues Season ticket loans and discounts for public transport Cycle to Work scheme Stevenage Credit Union: secure savings, free life insurance and access to cheap loans. Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC) Discounted Health and Fitness membership Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. HOW TO APPLY For an informal discussion about this role please contact Name Carmel Traynor Job Title Review Officer Phone Number 01438 242242 Email [email protected] Closing date for receipt of applications: Sunday 8 June 2025 Interviews will be held week commencing: Monday 16 June 2025 Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board Stevenage Borough Council is committed to Equal Opportunities for All.