Posted: Dec 8, 2025
The role of the Staples HR Business Consultant (HRBC) is to perform advanced, specialized duties in designated human resource programs or section areas, act as internal consultant by analyzing and recommending solutions to human resource issues and align human resource priorities with US Stores. The HRBC will work primarily with line managers and become valued contributors by managing the delivery of our HR policies, execute business specific projects, and initiatives relating to people, and demonstration of leadership in human resources decisions, procedures and programs. The role will support a high performing culture that supports Staples USR's mission, vision and core values. The HRBC will be given assignments and expected to develop methods and procedures. The HRBC will act as a consultant and provide support for store level management teams and associates by answering non routine requests for information on policy interpretation, providing advice and counsel on employee issues with emphasis on People management, practices and programs in support of the HR and business strategy. The focus of this role is on transactional and execution activities that support the US Stores Retail directives. This person is recognized as an HR resource and subject matter expert. Key Responsibilities: Performance Management Support a results-oriented culture through effective implementation and follow-up of performance management process and tools Consultant on performance improvement and performance management for line level supervisors and store associates Coaching and Developing Leaders contribute to the business strategy by: Coaching Line Managers to effectively manage and improve the performance of their teams Advise Line Managers on conflict resolution by helping to identify root cause and advice and develop solutions Succession Planning Provide insights and support to the line level managers into entry level talent acquisition, associate development programs, performance management facilitation, leadership development to assist in building a talent pipeline to support long and short term strategic priorities Workforce Planning Recommend courses of action for staffing for high impact positions and initiatives Support to line level managers for placement of associates and data management for workforce restructuring Partner with Global Talent Management to deliver high quality training to enhance associate knowledge and leadership capabilities through the: Provide thought leadership and project support for various talent management initiatives and projects as needed. Present training sessions related to assigned programs or section areas as needed Associate engagement and development - Proactively advise leaders associate engagement strategies to balance the business and associate needs Partner with the appropriate COE to bring resolution to complex associate relations issues, conducting thorough and effective investigations as necessary if assigned Understand associate perspectives to promote satisfaction and ensure strategies are in place High performance culture activist accelerate alignment of culture and strategy to support the company vision, mission, and values Demonstrate ability to influence multiple layers of management Demonstrate a collaborative approach while identifying and solving issues Create and maintain relationship with the Centers of Excellence to ensure seamless HR support to achieve business objectives, escalating issues or trends where appropriate Drive effective communications on new initiatives or assigned areas of expertise Proactively implement new programs across the business and apply and interpret new procedures and policies for the business Ensure continued self development of HR competencies and business acumen to effectively lead and influence to achieve company objectives Lead powerful change management integration: Identify, advocate, and integrate Human Resource talent solutions Demonstrate consulting and facilitation skills Education Requirements: Preferred Bachelors degree in HR Management, Organizational Psychology, Business or related discipline PHR /SPHR certification preferred Qualifications: A minimum 5 to 7 years of experience in a strategic Human Resources function, which includes supporting multiple levels of management in a fast-paced work environment Experience working in large corporate organization with a matrix structure Critical Skills: Complex Problem Solving Skills Business Acumen and strong analytical skills Strong Consulting and Project Management Skills Talent Management and Development Change Management High-energy and confident team player who can easily collaborate cross functionally with the different levels of Management and HR COEs Strong bias for action and a keen sense of urgency with limited guidance and superior results Reports to: Director of People Support Get Great Perks: Bonus plan and generous amount of paid time off Flexible work arrangements, including remote and flexible work hours 401(k) plan with a company match, variety of benefits and options, associate resource groups Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.) Corporate office includes a café (i.e., coffee, cappuccinos, teas), 24/7 fitness center, breakroom (free drinks and snacks), on-site dry cleaning, Chef Louies Cafeteria, and more The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock whats possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning. Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities. Click here to learn more about the employee benefits, programs and perks offered at Staples! Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply Job!
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