DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: HRIS Analyst – UKG Pro Workforce Management
Location: REMOTE (GA Local)
Duration: 3 Months
W2 Only
Required qualifications
Education:
Bachelor's degree in Human Resources, Business, Information Systems, or a related field
Experience:
• Minimum three (3) years supporting a Workforce Management (WFM) or HRIS system
• Experience supporting workforce management processes including timekeeping, attendance, scheduling, accruals, and payroll-related processes
• Experience executing User Acceptance Testing (UAT), system testing, or regression testing
• Experience developing and executing test scripts and documenting testing results
• Experience creating job aids, SOPs, training materials, or other process documentation
• Experience supporting HRIS or Workforce Management implementations, enhancements, or system upgrades
• Strong analytical, troubleshooting, and problem-solving skills
Certifications:
None required
Technical skills:
• Workforce Management systems
• HRIS administration
• Timekeeping, attendance, scheduling, and accrual management
• User Acceptance Testing (UAT)
• Test script execution
• Defect tracking and issue validation
• Microsoft Excel (formulas, PivotTables, XLOOKUP/VLOOKUP)
• Reporting, auditing, and data validation
• Process documentation and job aid development
Other requirements:
• Ability to work independently in a fast-paced implementation environment with minimal ramp-up time
• Strong written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and meet project deadlines
• Collaborative approach with cross-functional teams
Preferred Qualifications
• Direct experience supporting UKG Pro Workforce Management implementations, integrations, or upgrades
• UKG Pro Workforce Management (Timekeeping, Scheduling, Attendance, Accruals, Pay Rules)
• Healthcare industry experience
• PeopleSoft HCM experience
• Open Project experience
Key Responsibilities
• Support the UKG Pro Workforce Management implementation through testing, documentation, and go-live support.
• Execute User Acceptance Testing (UAT), regression testing, and system validation activities.
• Develop, maintain, and execute test scripts while documenting testing results and defects.
• Validate workforce management functionality, including timekeeping, attendance, scheduling, accruals, and payroll-related processes.
• Create and maintain job aids, SOPs, process documentation, and training materials.
• Assist with end-user training preparation and knowledge transfer.
• Support Command Center activities during go-live, including ticket resolution and issue tracking.
• Collaborate with HR Technology, Payroll, Operations, and business stakeholders throughout implementation.
• Perform reporting, data validation, audits, and quality assurance activities.
• Support continuous process improvement initiatives and other duties as assigned.
Project Overview
This contractor will join the HR Technology team to support the implementation of UKG Pro Workforce Management.
Phase 1 - Testing:
• Execute testing scenarios
• Validate system functionality
• Document testing results
• Track testing progress within Open Project
Phase 2 - Documentation:
• Develop job aids
• Create training documentation
• Update process documentation
Phase 3 - Go Live:
• Support Command Center operations
• Resolve support tickets
• Assist with system stabilization
Success measures:
• Completion of assigned testing scenarios within Open Project
• Timely completion of job aids and training documentation
• Timely resolution of Command Center tickets during go-live
• Ability to quickly contribute to the project with minimal onboarding