Human Resources Assistant

At Muscular Moving Men, we're more than just a moving, packing, and storage company - we're a fast-growing, family-oriented team that loves what we do! We're looking for a friendly and organized Human Resources Assistant to join our crew. If you're someone who enjoys helping people, staying organized, and making a real impact, this role is for you! Here at Muscular Moving Men, we live by our core values: Do the right thing, Win as a team, and Relentlessly never satisfied. If you're passionate about working with a team that values integrity, collaboration, and constant growth, we want you on our team. Ready to join the family and help us continue to build a positive, thriving workplace? Let's get started! Location: In-person only Schedule: 8:00 AM - 2:30 PM, Monday through Friday; scheduled off days are Saturday and Sunday. Shifts may vary based on seasonality and business needs. Pay Rate: $18 - $21 per hour (dependent on experience) Benefits: ? Healthcare, Vision, and Dental Insurance (after 60 days) ? On-site gym ? 401K Primary Responsibilities: ? Ensure prompt resolution and maintain customer satisfaction. ? Monitor sales support channels, promptly responding to inquiries and providing assistance as needed. ? Create daily sales reports and other relevant reports to track progress and provide valuable insights to management for informed decision-making. ? Manage incoming and outgoing calls, as well as email correspondence, maintaining professionalism and providing exceptional customer service. ? Follow up with customers regarding ongoing moves, gather feedback, and address any concerns or inquiries they may have. ? Handle receptionist duties, ensuring a welcoming experience for all callers and visitors. ? Ensure incoming calls are promptly and courteously answered, with a focus on resolving any issues and delivering exceptional service. ? Respond to customer emails in a timely and professional manner, addressing inquiries, concerns, and requests effectively. ? Work collaboratively with other team members to resolve customer issues and escalate complex cases as needed. ? Undertake various administrative tasks as required. Requirements & Minimum Qualifications: Skills: ? Strong organizational and time management skills to handle multiple tasks effectively. ? Proficiency in Microsoft Office Suite and HR software for managing employee records and reports. ? Excellent written and verbal communication skills for interacting with employees and management. ? High attention to detail and accuracy in maintaining records and processing payroll. ? Ability to handle sensitive information with confidentiality and professionalism. ? Positive attitude, proactive approach, and ability to collaborate with team members. Education/Experience: ? High School Diploma or Equivalent required; Associate's degree or higher preferred. ? One to two years of related experience or HR training is desirable. Please note that employment with Muscular Moving Men and M3 Commercial Moving & Logistics is subject to successful completion of a background check. Apply Job!