Title: HR Business Partner
Location: Remote - US Only
Job Description:
About First Due
First Due’s mission is to prevent first responder injury or death by providing fire and EMS agencies with transformative, end-to-end software solutions that empower them to run safer, smarter, and more effective operations.
Job Title: HR Business Partner
Location: Remote - US Only
Country: United States
Department: Human Resources
Reports To: VP of Human Resources
Position Type: Full-Time
Salary: $110,000
Job Summary:
The HRBP at First Due is a strategic partner, an organizational effectiveness catalyst, and a daily presence in the work of building a high-performing, mission-aligned company. You bring our people strategy to life — translating values into behaviors, translating business goals into talent priorities, and translating feedback into action that makes a real difference in how people experience their work here.
At First Due, we are building an HR infrastructure that matches the ambition of the company. We have launched our values and principles, we are building a leadership development program, and we are investing in the manager population in a way that many fast-growing companies skip. The HRBP is the person who makes all of that real — close to managers and employees, embedded in the business, and using AI-enabled tools and insights to work smarter, move faster, and elevate the human side of HR. Your impact will be felt in how teams are structured, how leaders grow, how performance is recognized, and how the organization evolves as we scale.
Key Responsibilities:
Strategic Business Partnering & Organizational Effectiveness
You are a trusted advisor and thought partner to people managers across the organization — present, proactive, and deeply connected to the business priorities and team dynamics of the groups you support.
Partner with people managers to assess team structure, clarify roles, and support org design decisions that are built for the next 12–24 months — aligning team architecture to where the business is going, not just where it is today
Coach managers on team dynamics, change readiness, communication effectiveness, and leadership behaviors — with particular focus on our growing population of first-time managers who are developing their skills in real time
Serve as a culture steward — helping managers embed First Due's values and principles into how their teams operate, not just what gets said in all-hands meetings
Support the organization through significant change — systems implementations, structural shifts, and the ongoing evolution from founder-led to professionally managed — with grounded, forward-looking guidance
Apply AI-enabled tools and organizational effectiveness frameworks to identify patterns, accelerate insights, and help leaders make faster, better-informed decisions about their teams
Talent & Performance Enablement
First Due is building a performance model that is continuous, values-aligned, and grounded in real feedback. The HRBP is the person who makes that model land — helping managers understand it, believe in it, and use it to have the conversations their people deserve.
Drive adoption of continuous feedback practices, goal alignment, and accountability conversations — ensuring that performance management is a living process, not an annual event
Identify emerging talent across the organization and partner with managers to build development plans, create stretch opportunities, and open internal mobility pathways before people go looking externally
Navigate employee relations matters with the judgment, empathy, and rigor the situation requires — balancing risk mitigation with genuine care for the employee experience and surfacing patterns that point to systemic opportunities worth addressing
Partner with the full HR team on the rollout of the leadership development curriculum — supporting manager cohorts, reinforcing learning between sessions, and providing real-time coaching that connects program content to daily leadership situations
Data-Informed People Insights
Strong HR business partnering is grounded in both relationships and data. At First Due, we are building the analytics infrastructure to make HR insights actionable, and the HRBP will be a key contributor to turning that data into decisions.
Partner with HR Operations to interpret engagement data, attrition signals, performance trends, and workforce analytics — turning insights into clear, actionable recommendations for the leaders you support
Collaborate with the VP, HR on compensation decisions for your client groups — ensuring that pay actions are consistent, equitable, and aligned with our evolving compensation philosophy
Bring a pattern recognition mindset to your work — connecting signals across employee feedback, performance data, and team health indicators to distinguish what is systemic from what is situational
AI-Enabled HR Practice
First Due is an AI-enabled company. Our produ