Empire State Realty Trust, Inc. is a NYC-focused REIT that owns and operates a diverse portfolio of real estate assets. The Human Resources Coordinator will support various HR functions including recruitment, onboarding, employee engagement, and compliance, while maintaining accurate employee records and contributing to a positive workplace culture.
Responsibilities
- Partner with Manager, HRBP and Talent Acquisition Partner on recruitment, which includes: support of applicant tracking, diverse recruitment, employment brand on external career sites, candidate selection, and coordination with internal stakeholders and candidates
- Assist Talent Acquisition Partner in the administration of the Applicant Tracking System (ATS); help to maintain accurate and timely job postings
- Prepare paperwork and schedules for seamless new-hire onboarding process
- Coordinate with cross-functional departments to deliver an exceptional onboarding experience
- Conduct new hire orientation in friendly and engaging manner; ensure new hires are informed of ESRT’s policies, procedures, programs, and benefits on their first day
- Partner with Information Technology team to ensure new hire set up is complete and functional
- Coordinate 30 and 60- Day Check Ins, in partnership with Manager, HRBP, to prompt new hire engagement during their onboarding period
- Coordinate seating charts and desk moves for new hires in partnership with the Office Services team
- Complete Forms I-9, verify I-9 documentation, and maintain I-9 files
- Prepare new employee files
- Drive improvements and updates to our onboarding process based off of feedback from employee check ins and surveys
- Responsible for employee appreciation and engagement programs; plan and execute monthly employee events and adapt based off of employee feedback
- Support in the implementation, coordination, and strategy of ESRT’s volunteer programs; maintain ESRT’s Volunteer Time-Off Day procedures, track employee volunteer hours and reports, coordinate volunteer events
- Support in the implementation and strategy of ESRT’s Internship Programs, which includes support of recruitment, program coordination, program development, and other duties
- Ownership of HR Communication email mailbox; field all HR related inquiries and provide employees with great customer service
- Maintain and contribute to the open-door culture of the HR team; act as a liaison and representative of the HR team to entire employee population; act as a culture carrier of ESRT
- Manage multiple internal training compliance programs including user management and audit of use
- Coordinate communication and memos to inform company on trainings
- Compile reports of employee training and manage follow up to ensure appropriate compliance and accountability
- Maintain up-to-date knowledge of federal and state employment law and execute internal and external compliance strategy
- Support the implementation of all employee surveys, compile the results, and correlate data
- Compose and distribute monthly newsletter to inform employees of upcoming engagement events and ESRT related news
- Create and distribute internal communications and memos
- Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contribute to policy development
- Maintain confidentiality, integrity, and decorum while processing both voluntary and involuntary terminations
- Assist in the recovery of company assets including company property and identification badges
- Coordinate with the Information Technology team to revoke system access
- Ensure completion of termination related paperwork
- Coordinate completion of Exit Survey and Exit Interviews if applicable
- Handle and process all administrative tasks for all aspects of the employee lifecycle including data entry in HRIS and audits for accuracy and compliance, and abide by all deadlines
- Ensure compliance with local and federal regulations and applicable employment laws
- Own and manage HRIS, which includes but is not limited to: employee personnel files, data oversight, organizational chart, and electronic document management system
- Produce, correlate, analyze and distribute various HR reports
- Maintain confidentiality and integrity related to all HR and employee functions
- Escalate process issues to Manager, HRBP and provide recommendations for improvement
- Assist and provide support to Manager, HRBP in daily tasks
Skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skill
- Working understanding of human resource principles, practices, and procedures
- Ability to function well in a high-paced and, at times, stressful environment
- Proficient with Microsoft Office Suite and related software; specifically, Word, PowerPoint, SharePoint, and Excel
- Experience with various Human Capital Management platforms
- Bachelor's degree in human resources or related field and/or equivalent experience
- One to three years in corporate HR related experience required
- SHRM-CP credential desirable
Benefits
- Competitive base salary and bonus
- Health/Dental/Vision insurance
- Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance
- Voluntary Enhanced LTD Program
- Voluntary Hospital, Accident, and Cancer Programs
- 401(k) with 100% match up to 5%
- Paid parental leave
- Pre-tax transit accounts
- Employee Assistance Program for emotional, financial, and legal support
- Generous paid time off
- Flex remote work time
- Flex Summer Fridays
- Employee engagement programs
- Volunteer time off
- Continuing education
- Complimentary Empire State Building Observatory access
- Complimentary gym membership and other wellness benefits
- Employee Discount Programs
Company Overview
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