Transforming Marketing Operations with Technical Expertise
At Workwarp, one of our clients in Los Angeles is seeking a highly skilled and versatile Technical Business Analyst to join their Marketing Operations team. As a critical member of this team, you will play a pivotal role in advancing key marketing data capabilities, particularly around audience segmentation and data quality, to drive strategic lifecycle marketing initiatives. This is an exceptional opportunity to collaborate with global marketers, data analysts, and engineers to support the operational backbone of a leading streaming service.
About the Company and Role
Our client is a renowned streaming service that relies on innovative marketing solutions and data-driven insights to drive growth and engagement. As a Technical Business Analyst in the Marketing Operations team, you will be at the forefront of bridging communication across marketing and technical teams, ensuring that requirements and workflows are efficiently implemented and scaled. This role requires a unique blend of technical acumen, business analysis skills, and stakeholder management expertise.
Key Responsibilities
- Requirements Gathering & Documentation: Collaborate with lifecycle marketing, data analytics, and engineering teams to translate marketing strategies into clear, actionable workflows and data solutions. Document requirements, data attributes, and schemas with attention to technical detail to facilitate successful project outcomes.
- Stakeholder Liaison: Serve as the primary conduit between internal marketing teams and product management or technical vendor teams, ensuring requirements are clearly communicated and understood across departments.
- Data Quality Management: Lead data quality improvement initiatives by driving process enhancements, establishing automated audits, and documenting findings. Proactively identify and resolve data inconsistencies to maintain data integrity.
- Project Coordination & Tracking: Coordinate cross-functional work streams, managing dependencies, identifying obstacles, and tracking progress. Support sprint ceremonies and provide regular status updates to stakeholders.
- Technical Documentation: Create and maintain technical specifications, knowledge base articles, and process documentation to provide scalable support for marketing data workflows.
- Testing & Validation: Assist in testing and quality assurance efforts to ensure data capabilities and workflows meet the defined requirements.
- Reporting & Process Improvement: Prepare reports and maintain status documentation on internal processes, aiming for continuous improvement of marketing operations initiatives.
Essential Qualifications
To succeed in this role, you will need:
- Experience: A minimum of 3+ years in business analysis or product management, preferably within a digital agency or subscription services environment.
- Technical Acumen: Familiarity with Agile/Scrum methodologies, Jira, Confluence, and data lifecycle management. Basic understanding of data schemas, experimental best practices, and SDLC (Software Development Lifecycle).
- Communication & Problem Solving: Strong communication skills, attention to detail, and the ability to adapt in a dynamic environment. Able to manage multiple priorities with a consultative, solution-oriented approach.
- Stakeholder Management: Proven ability to manage and align cross-functional teams, bringing clarity and organization to complex workflows.
Preferred Qualifications
While not mandatory, the following qualifications will be considered a plus:
- Experience in Subscription-Based Services or Data-Driven Marketing: A background in subscription-based services or data-driven marketing will be highly valued.
- Product Management Principles: Familiarity with product management principles, including experience in creating user stories and managing project deliverables.
- Flexibility and Adaptability: Ability to adapt to quick changes and support various team members within a fast-paced, iterative environment.
Career Growth Opportunities and Learning Benefits
As a Technical Business Analyst at Workwarp's client company, you will have the opportunity to:
- Support and shape a world-class streaming platform by directly contributing to innovative marketing solutions and data capabilities.
- Work in a collaborative, creative environment where your technical and analytical insights drive impact and growth across the global platform.
- Develop your skills in business analysis, technical documentation, and stakeholder management, with opportunities for professional growth and career advancement.
Work Environment and Company Culture
Workwarp and its client company value a culture of innovation, collaboration, and inclusivity. As a remote team member, you will be part of a dynamic and distributed workforce that prioritizes:
- Flexibility and Autonomy: Work from anywhere, with flexible hours to accommodate your needs.
- Collaboration and Teamwork: Engage with global teams through virtual collaboration tools and regular communication.
- Professional Development: Access training, mentorship, and growth opportunities to enhance your skills and career.
Compensation, Perks, and Benefits
While specific details are not provided, you can expect a competitive salary and a comprehensive benefits package that includes:
- Competitive Compensation: A salary that reflects your experience and qualifications.
- Benefits and Perks: A range of benefits, including health insurance, retirement plans, and paid time off.
- Professional Growth Opportunities: Ongoing training and development opportunities to support your career growth.
Why Apply?
If you are a motivated and experienced Technical Business Analyst looking to drive impact in a fast-paced and innovative environment, we encourage you to apply. As a key member of the Marketing Operations team, you will have the opportunity to shape the future of marketing data capabilities and contribute to the success of a leading streaming service.
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Ready to Apply?
If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now