Job Description:
• Manage assigned immigration cases from intake through filing and resolution.
• Maintain a minimum 95% on-time filing rate based on mutually agreed deadlines with clients.
• Communicate with clients clearly and professionally, responding to inquiries within 24 business hours.
• Set, manage, and meet client expectations throughout the lifecycle of each case.
• Prepare for and attend client interviews in Buffalo and other locations as assigned.
• Deliver weekly progress reports detailing case activity and status.
• Independently manage cases without principal attorney review after the first 90 days.
• Maintain 100% accuracy in filings and strict adherence to internal drafting, review, and filing protocols.
• Calendar and manage all deadlines using online systems, with deadlines reviewed during weekly meetings.
• Draft applications within 10–14 business days after receiving complete documentation.
• Complete full applications within four weeks after attorney fees, application fees, and signed agreements are received.
• Actively monitor federal agency portals and online systems for case updates and communications.
• Proactively reduce RFEs by addressing common issues during initial filings.
• Begin direct client management after the initial three-month ramp-up period.
• Contribute to written and video content such as blogs, FAQs, and educational materials.
Requirements:
• 2–3 years of hands-on experience practicing U.S. immigration law.
• Comfort working in a high-volume, fast-moving legal environment.
• Strong client-facing communication skills.
• High level of accountability, organization, and follow-through.
• Tech-savvy approach, including experience with Lawmatics, online USCIS filing, and immigration portals.
• U.S. Bar admission is a plus but not required.
• Experience independently managing cases end to end.
• Strong attention to detail with a zero-error mindset.
• Ability to balance productivity, compliance, and client satisfaction simultaneously.
Benefits:
• Full-time position.
• 100% remote role.
• Exposure to a growing immigration practice with expanding scope.
• Opportunity to take ownership of cases and grow professionally.
• Structured performance expectations with clear KPIs.
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