Informatics Reporting Director

Pay Plan Title: Unit Director Working Title: Informatics Reporting Director FLSA Status: Exempt Posting Salary Range: $113,742 - $164,917 Office Location: Must reside within the United States. POSTING DETAILS: Make an Impact Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) that manages serious mental health, substance use, traumatic brain injury, and intellectual/developmental disability services in North Carolina. Serving in 46 counties, we help individuals and their families strengthen well-being and build foundations for a healthy life. Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve. At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally. What We’re Looking For Trillium Health Resources has a career opening for an Informatics Reporting Director to join our team. The Informatics Reporting Director is a technical and administrative position that provides leadership and supervision to the reporting unit within the Informatics Department. The Director understands, evaluates, and delivers a variety of data reporting requirements and needs to the organization to support business improvement and contractual requirements. The Director will demonstrate statistical knowledge leadership, and drive data operations toward automation to support self-service reporting. This position is responsible for the delivery of IT products and prioritizing requests according to changing business needs while ensuring quality services and timely delivery. If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today! On a typical day, you might: • Provide oversight and coordination with the collection, evaluation and reporting in all organizational data areas. • Identify necessary data elements for indicators/outcomes and the development of systems to capture, analyze, and deliver data while ensuring validation of data reports and automated system outputs, as needed. • Generate, analyze, and validate reports for the purpose of identifying trends/patterns in data and concerns with agency performance. • Maintain a schedule of reporting and distribution of reports to agency staff and internal/external stakeholders as needed and required on an ongoing basis. • Ensure that data from reports is presented in a user-friendly format and made accessible to staff, members, and community stakeholders. Employee Benefits: Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer: • Typical working hours are 8:30am-5pm • A remote work option available for most positions • Health Insurance - no premium for employee coverage • Flexible Spending Accounts • Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment • NC Local Government retirement pension. This is a defined-benefit retirement plan that will pay you a monthly amount upon retirement, for the rest of your life, with as little as five years of service. For more information, go to: • 401k with 5% employer match & immediate vesting • Public Service Loan Forgiveness Qualifying Employer Qualifications: Education: Bachelor’s degree in Information Technology, Engineering, Software Development, Business, Management, Finance, Math, Sciences, Human Services, Healthcare, Accounting, Public Administration, Education, Government, or Law. Preferred Education: Masters or Advanced degree preferred. Experience: Three (3) years’ experience leading Technology and/or Quality Management / Analytics teams and supervision of two (2) or more employees. Preferred Experience: • Demonstrated experience in any of SQL (SSRS, SSIS), R, Python, AI / Machine Learning • Information Programmer / Developer, Information Analyst, or Business Analyst in a highly technical role • Quality Management, NCQA / HEDIS • Government and/or Predictive Analytics • Knowledge of Project Management principles and methodologies. • Demonstrated ability to capture, utilize, and present performance metrics. • Supervision of two (2) or more employees. License/Certification: Must have a valid driver’s license A valid active driver’s license is required to be maintained for this position Preferred License/Certification: Microsoft data / applications certifications (e.g. MTA, MCSA, MCSD), Project Management Professional (PMP), Human Services, CDMP, CIMP, PCMH Certified Content Expert, or equivalent certifications desired. Location: Must reside within the United States. Deadline for application: Thursday, September 4, 2025 at 11:59 pm To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume. Your resume must provide your level of education and detailed work experience, including: • Employer Name • Dates of service (month & year) • Average number of hours worked per week • Essential duties of the job as related to the position you’re applying for • Education • Degree type • Date degree was awarded • Institution • Licensure/certification, if applicable After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for. You will be notified by HR on the status of your application as appropriate. All applicants will receive a final email when the recruitment cycle for the position has closed. Join our Talent Community through our ADP career center to stay informed about positions you may qualify for. Remember to keep an update resume in the Talent Community profile. The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer. Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment. #Innovation #Technology #Careers #NorthCarolina #BehavioralHealth Apply tot his job