The Insurance Collector assists the Patient Financial Services Department with claim resolution, completes timely follow-up on accounts, resolves denials, and prepares related correspondence. The position requires six months or more of progressive work experience and a high school graduate or equivalent.
Requirements
- Six months or more of progressive work experience
- High school graduate or equivalent
- Licensure/Certification: none
- Ability to communicate effectively with others, manage multiple priorities and tasks while maintaining attention to detail
- Knowledge and ability to use computer hardware and software applications
- Knowledge of coding rules and guidelines and able to appropriately interpret EOBs
- One year hospital or clinic collection experience preferred
- Must be capable of consistently reaching and/or working above and below shoulder level
- Must be able to sit at computer terminal 90% of time per day
- Must be able to walk or be on feet 10% of time per day with frequent bending, squatting, kneeling, standing
- Must be able to communicate using telephone
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