International User Research Manager

About the position Responsibilities • Plan and lead qualitative, quantitative, and data-supported research studies to inform product, marketing, design, and business strategies. • Partner with the international organization to uncover critical insights for market expansion. • Travel to key markets (maximum 4 times per year) to conduct in-person research. • Work flexible hours to oversee projects across different time zones. • Lead relationships with international research partners, including vetting and managing new vendors. • Collaborate with design, marketing, product, and engineering teams to scope studies and implement findings. • Coach and advise team members conducting their own research projects. • Work with data analysts to discover insights that expand upon your research. Requirements • 6-10 years experience in a market or user research role at a consumer-facing company. • 2+ years of experience directly managing research vendors in non-anglophone markets. • Strong leadership qualities with a proven ability to influence cross-functional teams. • Excellent research skills, including surveys, interviews, and competitive intelligence; data analysis skills a plus. • Strong organizational, prioritization, and communication skills with high attention to detail. • Comfort with ambiguity and a rapidly evolving business landscape. • Scaling-mindset with an understanding of how product and marketing teams evaluate investment opportunities. Nice-to-haves • Familiarity with the ed tech landscape and/or Gen Z consumers. • Experience working within a freemium consumer subscriptions business. • Experience on an international marketing team or specific market growth team. • Experience working for an agency or company focused on serving 13 to 35 year-old audiences outside the US. • Fluency in a non-English language. Benefits • Total compensation including a starting base salary of $178,000 - $210,000, depending on location and experience, plus company stock options. • 20 vacation days with encouragement to take them. • Competitive health, dental, and vision insurance (100% employee and 75% dependent PPO, HMO, VSP Choice). • Employer-sponsored 401k plan with company match. • Access to LinkedIn Learning and other resources for professional growth. • Paid Family Leave, FSA, HSA, Commuter benefits, Wellness benefits. • 40 hours of annual paid time off for volunteer programs. Apply tot his job