**Job Description:**
Join the blithequark Team and Unlock Your Potential
Are you a motivated and driven individual looking for a rewarding career with excellent income and growth potential? Do you have a passion for delivering exceptional customer service and sales experience? Look no further than blithequark, a leading organization in the insurance industry. We are seeking a highly skilled and bilingual Customer Service Representative to join our team and help us continue to grow and succeed.
About blithequark
At blithequark, we pride ourselves on being a top-performing organization in the insurance industry. Our agency ranks within the top 1% of all insurance agencies across the country, a testament to our commitment to excellence, deep industry knowledge, and dedication to providing exceptional service to our clients. Located in California, our dedicated team is constantly growing, and we are always looking for great talent to join our ranks.
About the Role
As a Customer Service Representative at blithequark, you will be responsible for handling incoming calls from customers, completing Evidence of Insurance requests, greeting customers in a friendly and helpful manner, and following up with customers to ensure satisfaction and address any inquiries. You will also have the opportunity to work with a proven lead funnel to set yourself up for success and exceed current and prospective client expectations.
Responsibilities:
- Handle incoming calls from customers in a professional and courteous manner.
- Complete Evidence of Insurance requests in a timely and accurate manner.
- Greet customers in a friendly and helpful manner, providing exceptional customer service.
- Follow up with customers to ensure satisfaction and address any inquiries or concerns.
- Work with a proven lead funnel to set yourself up for success and exceed current and prospective client expectations.
Requirements:
- Bilingual, fluent in both English and Spanish.
- A Property & Casualty insurance license is required. We can guide you in the process of obtaining it.
- Possess a genuine willingness to learn, be intuitive, resourceful, and be coachable.
- Proficiency in multi-tasking, follow-through, and follow-up.
- Excellent Communication/interpersonal skills.
- Exceeds current and prospective client expectations.
- Excellent Spelling and Grammar skills.
- Problem-Solving Capabilities.
- Previous work experience in sales, marketing, promotions, or telemarketing.
What We Offer:
- A competitive hourly base salary of $18-$22 per hour.
- A comprehensive benefits package, including hourly base salary + commission.
- The opportunity to work from home and enjoy a flexible work schedule.
- Hands-on training and development opportunities to help you grow and succeed in your career.
- Career growth opportunities and the chance to advance your career in a constantly evolving industry.
Why Join blithequark?
At blithequark, we are committed to providing our employees with a supportive and inclusive work environment that fosters growth, development, and success. We offer a range of benefits and perks, including:
- A comprehensive benefits package, including hourly base salary + commission.
- The opportunity to work from home and enjoy a flexible work schedule.
- Hands-on training and development opportunities to help you grow and succeed in your career.
- Career growth opportunities and the chance to advance your career in a constantly evolving industry.
How to Apply:
If you are a motivated and driven individual looking for a rewarding career with excellent income and growth potential, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our website. We look forward to hearing from you!
Important Note:
All applicants will receive an online assessment immediately after applying. Incomplete assessments will not be considered further for this position.
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