Join our team of innovative and motivated professionals as a Business Analyst at Amdocs, a global leader in software products and services. We are seeking a highly skilled and experienced individual to drive success in our remote team. As a Business Analyst, you will play a key role in understanding customer needs, assessing their impact, and communicating efficient solutions to drive business growth.
At Amdocs, we empower our customers to provide next-generation communication and media experiences. With a market-leading portfolio of software products and services, we unlock our customers' innovative potential, enabling them to differentiate in the 5G era and digitalize their operations. Our 30,000 employees worldwide are dedicated to accelerating service providers' migration to the cloud and automating their operations.
Your Responsibilities:
- Reflect customer needs by assembling business documents and technical requirements
- Advise customers based on product capabilities and methodologies, applying reuse where applicable
- Design holistic and integrated high-level solutions that fit customers' business needs, production operability, and budget
- Participate in and/or lead formal and informal reviews with key partners, applying knowledge and experience while providing technical perspective and support
- Communicate new details of new solutions and their impact on business processes to customers' business and IT personnel
- Support the customer during the scoping phase in a specific domain up through and including customer sign-off
- Prepare solution-related documents and specifications, configure the solution, and create, execute, and maintain accurate and detailed test plans
- Support the resolution of configuration/implementation-related issues as they arise
Requirements:
- Degree in Computer Science or Industrial Engineering & Management - Information System
- Telecom Domain Experience (TMF Framework, ETOM, Integration Tech. - REST, JSON)
- Customer-facing experience - ability to communicate the Amdocs solution using various methods (presentations, demos, etc.)
- Wide knowledge of relevant products and E2E Business process
- Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM)
- Experience in managing a team in cross-Amdocs domain solutions
- Experience in Java, Microservices, AWS, NoSQL, and any Database knowledge
- Knowledge of OSS and OSS Fulfillment
Why You'll Love This Job:
- Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions
- Be a key member of a global, dynamic, and highly collaborative team with various possibilities for personal and professional development
- Work in a multinational environment for the global market leader in its field
- Enjoy a wide range of stellar benefits, including health, dental, vision, and life insurance, as well as paid time off, sick time, and parental leave
Join Our Team!
This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
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