Unlock Your Potential as a Mid-Level Application Support Specialist and be part of a dynamic team that drives success in a federal agency setting. We're seeking a highly skilled and motivated individual to join our technical support team, working remotely from the United States, Austria, or Virginia (USA). As a Mid-Level Application Support Specialist, you will play a vital role in supporting the development and launch of new applications, creating technical support documentation, and resolving complex application issues.
This is a full-remote opportunity that offers a competitive salary, reflecting your skills and experience, as well as a comprehensive total rewards package, including paid parental leave, immediate vesting in our 401(k), medical, dental, and vision insurance, and more.
We're looking for an experienced Mid-Level Application Support Specialist to join our team, with a focus on Contact Center Tools, including Amazon Connect OmniChannel Contact Center, Amazon Lex Chatbot, and Salesforce Customer Service Incident Management. The ideal candidate will be a collaborative team player with a strong technical background, excellent communication skills, and a passion for delivering exceptional customer service.
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About Us:
Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes. We're committed to hiring and retaining a diverse workforce and are proud to be an Equal Opportunity Employer.
What We Offer:
Don't miss out on this exciting opportunity to join our team as a Mid-Level Application Support Specialist. Apply now and take the first step towards a rewarding career with Integral Federal!
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