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Posted Mar 30, 2026

Key Account Manager - Cold Chain Specialist

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The Mission: Help Us Build a $1 Billion Legacy in Retail Specialties   At Pratt Industries, we don’t just manufacture boxes; we engineer the future of sustainable packaging. We are seeking a high-caliber Senior Account Manager to anchor our Cold Chain division. This isn't a "maintenance" position. This is a strategic growth position, helping propel the Retail Specialty Division toward our ambitious $1 Billion milestone. If you are a veteran in the packaging world who understands the nuances of thermal integrity and high-stakes relationship management, this is your opportunity to help shape the future of our team.   Why This Role Matters   - Strategic Ownership: You will develop the sales initiatives and product mix strategies that define our market presence and shape the cold chain vertical for Pratt Industries. - The Growth Engine: You will identify and capture new business opportunities while scaling existing key accounts in the rapidly expanding Cold Chain sector. - Future Leadership: This role is critical for developing a high-performing sales team, offering a path for those who want to mentor and build technical prowess across organization.   Your Impact in the Position   - Revenue Architect: Develop and execute sophisticated sales strategies to not just meet, but redefine our sales targets. - High-Stakes Relationship Management: Act as a consultant and partner to our largest clients, providing tailored thermal packaging solutions that protect their products and their bottom line. - Market Intelligence: Stay ahead of industry shifts. You’ll use data and market trends to ensure Pratt remains the first choice for Cold Chain innovation. - Collaborative Leadership: Work cross-functionally with R&D, Marketing, and Production to ensure our value proposition is unmatched in the field.   The Expertise You Bring   - Industry Veteran: You have a proven track record of success in high-volume sales, specifically within Packaging or Cold Chain packaging. - Negotiation Mastery: You are comfortable in the room where decisions are made with complex contracts and closing high-value deals. - Analytical Mindset: You can interpret financial statements, calculate financial impact of your packaging for customers, and use data to forecast the future of your territory. - Communication Pro: Whether it’s a formal presentation to a C-suite executive or a technical deep-dive with a plant manager, you communicate with clarity and influence. - Technical Savvy: You are proficient with ERP systems and MS Office, and you understand the importance of ISO/QS quality standards in the packaging world.   The Pratt Advantage   - Sustainability Leadership: Work for a company that is a world leader in recycled packaging. - Entrepreneurial Culture: We provide the resources of a global giant with the agility of a family-owned business. - Uncapped Potential: As we grow to $1B, your career trajectory grows with us.   Physical & Technical Requirements   - Technical: Proficient in MS Office (Excel/Word) and ERP software. A strong grasp of accounting principles as they relate to margins and profitability. - Presence: Ability to travel for industry events, trade shows, and client site visits. - Reasoning: A problem-solver mindset—you can navigate situations where limited standardization exists and create your own path to a solution. - Education: Bachelor’s degree or equivalent experience - Physical Demands: Employee is regularly required to walk and talk and hear.  The employee is frequently required to stand; use hands to finger, handle, or feel; and reach with hands and arms.  The employee is occasionally required to sit.  Vision requirements include:  close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.